Manager Case

Antoinette Moore

*** ***** **** **** *** F, O’Fallon, IL 62269

***/***=0860

***************@*****.***

Demonstrated exceptional knowledge in social service field in IL, MO, SC, and OK.

Summary

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1. Developed enrichment programs for senior citizens in low income communities.

2. Developed programs and implemented training strategies for special needs

populations.

3. Excellent problem solving, speaking, and listening skills.

4. Result driven, perceptive, critical thinker, and a leader

Bachelor of Science, Criminology 2013

Education

University of Phoenix

3.5 GPA

Career History & Accomplishments

Case Manager, Philips Lifeline 2008

present

1. Managed caseload of 200+ clients in Southern Illinois region .Worked

directly with Regional Manager.

2. Operate programs and services assigned from corporate office in MA

independently, meeting deadlines and managing client services.

3. Managed calendar, inventory and scheduling in an effective manner,

meeting and exceeding deadlines and the needs of clients served.

5. Region covered consisted of over 25 counties.

Case Manager, McKesson Health Solutions 2007 2008

1. Provided case management to at risk seniors in a clinic setting.

2. Provided educational information, instructed self help classes, and

monitored progress of clients, the goal to increase targeted health

conditions.

6. Directly worked with doctors and nursing staff to reach the medical goals

of the client.

Program Manager, Alternative Opportunities 2003 2007

1. Supervised case managers, job coaches, and job developers who provided

vocational services to individuals referred by MO Vocational

Rehabilitation.

2. Developed training programs, tested clients, and provided on the job

training to clients once they were placed in the community.

7. Increased community awareness regarding individuals re entering the

workforce by presentations and marketing.

Fellowships and Awards

1. Active Volunteer with Special Olympics

2. Volunteer with Chicago Police Department

3. Employee of the Year, 2011

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