Customer Service Sales

**** ******** ***

Richfield, MN ***** Phone 651-***-****

E-mail ***********@*****.***

David Burks

Leadership – routinely met goals through effective motivation and supervision.

Inventory Control- reduced back-orders through improved inventory tracking.

Shipping and Receiving- identified and improved product tracking to reduce error.

Summary of qualifications • Utilized hand-held computerized system to verify shipments and identify loads for re-packing and distribution to stores or forwarding into inventory.

• Loaded, bound, and arranged pallets, labeled, and transported into warehouse.

• Maintained compliance with all safety and corporate regulations.

• A team- player highly motivated.

• Hard working and dedicated.

• Works indenpentely without supervision.

Experience

2012-2013 Aramsco Savage, MN

Merchandiser/Warehouse Lead

• Certified Propane Fork-lift, Battery Order-Picker, Reach- Truck, Pallet Jack

• Receive and itinerate daily trailer shipments.

• Tracking short ship and logging over shipments.

• Manage warehouse by organizing over and back stock.

• Maintains company safety standards by communications status and concerns with personnel.

• Provides customer service to customers by identifying and resolving concerns and answering questions.

2006-2012 Wal-Mart Shakopee, MN

Merchandiser/Warehouse Stock

• Stocked product on store shelves, displays, and end caps by identifying replenishment needs.

• Provided customer service to consumers and store personnel.

• Used forklift and pallet truck to receive pallets of merchandise off trailers.

• Point of sale system, electronic mail, electronic scheduler and inventory control software.

2004-2007 Wickes Furniture Brooklyn Center, MN

Warehouse Assistant Manager

• Worked with department designers to build and set-up floor sale and staging areas.

• Received initial transports with stock inventory/ merchandise.

• Organized and set-up dock entrance and receiving area.

• Use of fork-lift, order-picker, and pallet trucks to receive skids from trailers to place into sales and warehouse spaces.

• Itemize and record inventory of back-stock merchandise momentum from warehouse to sales floor.

Education

Kean University Union, NJ

BS Business Management

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