Customer Service Manager
Resume:
Andrea J. Kittler
Sparta, TN *****
Objective
Seeking employment with a professional company in which my skills may be used to further enhance the integrity of the company.
Qualifications
• Adapts and learns quickly
• HIPAA awareness
• Organized and meticulous
• Enjoys working in a fast paced, multi-tasking environment
• Takes ownership of new projects and assignments
• Exceptional leadership skills
• Resourceful
• Software used – Signature, Visionary, MS Word, Some Excel, Medical Manager, Client Bookkeeping Solution, MS Outlook, Chesapeake Cash Log
Experience
Assembly/Paint Line
Federal Mogul
Mark Derby
Smithville, TN 2/2011 – 3/2013
I started with Federal Mogul through Kelly Services on 2-15-2011 and got hired on as a full time employee of Federal Mogul on 1-16-2012.
Patient Access Service Rep II
BayCare Behavioral Health
Richard J. Daly, M.D.
Clearwater, FL 11/1999 – 8/2010
• Front desk
• Obtaining insurance verification of benefits
• Obtain authorization for treatment
• Customer service
• Answer phones
• Chart preparation
• Scheduling appointments/transportation
• Scheduling ECT’s (Electroconvulsive Therapy)
Office Manager
Bay Area Mental Health Services, P.A.
Richard J. Daly, M.D.
Clearwater, FL 11/1999 – 8/2010
• Management (Office Manager for the last six years)
• Medical billing
• Front desk
• Obtaining insurance verification of benefits
• Obtain authorization for treatment
• Medical records
• Customer service
• Answer phones
• Fill out and file credentialing applications w/insurance to obtain provider status
• Accounts Receivable/Payable
Education
• Graduated from Seminole High School in June of 1994
• Some college
References available upon request
Contact this candidate