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Customer Service Manager

Location:
Tullahoma, TN
Posted:
August 26, 2013

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Resume:

Andrea J. Kittler

*** ***** **

Sparta, TN *****

727-***-****

Objective

Seeking employment with a professional company in which my skills may be used to further enhance the integrity of the company.

Qualifications

• Adapts and learns quickly

• HIPAA awareness

• Organized and meticulous

• Enjoys working in a fast paced, multi-tasking environment

• Takes ownership of new projects and assignments

• Exceptional leadership skills

• Resourceful

• Software used – Signature, Visionary, MS Word, Some Excel, Medical Manager, Client Bookkeeping Solution, MS Outlook, Chesapeake Cash Log

Experience

Assembly/Paint Line

Federal Mogul

Mark Derby

Smithville, TN 2/2011 – 3/2013

I started with Federal Mogul through Kelly Services on 2-15-2011 and got hired on as a full time employee of Federal Mogul on 1-16-2012.

Patient Access Service Rep II

BayCare Behavioral Health

Richard J. Daly, M.D.

Clearwater, FL 11/1999 – 8/2010

• Front desk

• Obtaining insurance verification of benefits

• Obtain authorization for treatment

• Customer service

• Answer phones

• Chart preparation

• Scheduling appointments/transportation

• Scheduling ECT’s (Electroconvulsive Therapy)

Office Manager

Bay Area Mental Health Services, P.A.

Richard J. Daly, M.D.

Clearwater, FL 11/1999 – 8/2010

• Management (Office Manager for the last six years)

• Medical billing

• Front desk

• Obtaining insurance verification of benefits

• Obtain authorization for treatment

• Medical records

• Customer service

• Answer phones

• Fill out and file credentialing applications w/insurance to obtain provider status

• Accounts Receivable/Payable

Education

• Graduated from Seminole High School in June of 1994

• Some college

References available upon request



Contact this candidate