ABRAM RUSSELL
*** * ******* ****** **** **** Webster, TX 77598
832-***-**** *************@*****.***
OBJECTIVE
My goal is to become part of a strong, well established company where I can build my skills and
k nowledge with the potential for advancement and growth from within.
SKILLS – EDI XML MICROSOFT OFFICE WINDOWS OS WRITTEN AND
V ERBAL COMMUN ICAT ION
EMPLOYMENT HISTORY
4/15/2008 - 4/1/2011
Di Central Corporation
Houston, TX
• Provide EDI production support and setup of New Trading Partners.
• Train new and existing customers on services and technologies sold.
• Answer incoming support requests via phone or email.
• Research, track, and resolve EDI related customer issues.
• Log all calls and cases into system using detailed notes.
• Act a liaison between all internal and external parties involved.
• Identify errors and direct to proper personal to execute while monitoring issue to ensure resolution.
• Gather feedback from customers to help improve services.
6/1/07 - 4/14/08
James & Sons Painting Company
Houston, TX
10/1/1998 - 4/14/08
Clear Lake Painting
Houston, TX
• Give estimates to customers in person and on the phone.
• Perform general painting including both inside and outside.
• Prepare surfaces of sheetrock, wood, metal and masonry; apply prime and finish paints, varnishes,
lacquers and other covering materials (such as wallpaper).
• Match paint colors and textures.
• Replace and/or repair drywall/ sheetrock, exterior siding.
• Build decks/ porches.
• Install/ repair all types of tile and vinyl base.
• Operate and clean hand/ power tools and equipment related to job.
References available upon request.