Quality and Environmental Management System Specialist/Manager
Resume:
Helen B. Mangente
B*L* Woodland Hills, Bancal, Carmona, Cavite
E-mail add: **************@*****.***
Contact #: +63-091*-***-****
QUALIFICATIONS AND SKILLS:
A hands-on and seasoned manager for 18 years in the fields of Quality Assurance and Process Engineering.
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Extensive experience on company start up operations gained from four multinational companies.
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Set up ISO/TS16949, ISO9001 & EMS14001 Certifications without engaging into consultant services being the
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appointed Management Representative.
Thorough knowledge and solid experience on product development planning, launching, test & qualification,
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mass production release and change control.
Trained Lead Auditor for ISO/TS16949 & EMS14001 and Internal Auditor for AS9100
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Trained Pollution Control Officer.
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With working knowledge on various manufacturing management tools: Lean Management, Total Productive
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Maintenance, Continual Improvement Process, Supply Chain Management and other specific industry
requirements for the automotive and aerospace.
Familiar with the operations of the following business execution systems: Enterprise Resource Planning (ERP),
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Manufacturing Execution System (MES) and Success Factors-human capital management.
Excels in driving change, possesses enthusiastic work attitude and winning leadership that endures .
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With excellent problem solving and analytical skills rooted in strong GENBA (The Real Place) discipline.
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PROFESSIONAL EXPERIENCE:
B/E AEROSPACE BV - PHILIPPINES BRANCH, FPIP Tanauan, Batangas (October 2012 to Present)
Manager, Quality Assurance Department-Galley Business Unit.
Essential Duties and Responsibilities
Develops, administers and maintains quality assurance procedures and activities required to ensure that
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the Business Unit's products are in compliance with quality standards and EASA Part 21 Subpart G
requirements.
Plans and manages internal quality system audit, process audit and produc t audit to ensure effectiveness
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and efficiency of the established quality management system and EASA Part 21 Subpart G requirements.
Supervises visual and physical inspection, sampling, testing and control of parts, products and materials to
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conform to established standards of quality, either in the raw state or after various stages of manufacturing.
Supervises the use of various kinds of gauges and measuring instruments and the application of
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standardized tests.
Defines test standards and specifies test equipment and procedures; verifies apparatus and equipment for
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conformance to electrical, mechanical and other requirements using various kinds of electrical and
mechanical test equipments.
Develops quality control and inspection procedures for receipt of materials, in-process and final
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acceptance activities
Schedules and controls inspection and test activities.
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Participates in design change review meetings to contribute quality assurance requirements and
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considerations.
Reviews quality control requirements with customer representative assuring compliance with requirements;
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works with customer quality control representatives to coordinate inspection and acceptance activities .
Performs special assignments related to product support requiring the gathering and analysis of data.
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Establishes and maintains calibration procedures for instrumentation to assure traceability of
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instrumentation.
Currently working under the supervision of the Business Unit Director, A Dutch Expatriate, with dotted
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reporting responsibility to the Site Quality Director, an American Expatriate.
Significant Accomplishments
Successfully acquired ISO AS9100 Certification after two weeks of boarding through self study of the
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requirements and practical application of my solid quality management experience harmonized with the
company available systems & resources.
Improved QA Staff efficiency to 50% after one month that eliminated a rolling work backlog of two weeks.
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Defined, improved and enhanced required skills, competence and training of available QA Staff. Published
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individual key performance indicators (KPIs) that are monitored daily.
Gained trust and confidence of Top Management when they decided that the Manufacturing Engineering
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Section be placed under my supervision on my 6th week in the organization.
TAKATA (PHILIPPINES) CORPORATION, LTI Biñan, Laguna (January 1999 to September 2012)
Manager, Quality Assurance Department
Significant Accomplishments
Established the company’s quality and environmental management systems during its st art up operations
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last January 1999, pioneering Automotive Airbag and Seatbelt manufacturing in the Philippines .
Quality and Environmental Management Representative from January 1999 to September 2012 .
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Manager, Process Engineering Department, on concurrent capacity from August 2009 to July 2012.
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Program Manager, Productivity Improvement & Incentive Committee from May 2012 to September 2012 .
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Standardized Safety (+5S) and Health Management System of the company through integration with the
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established Environmental Management System of the company .
Team up with Finance on putting up controls for effective and continual reduction of non -value-added
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cost from material input to delivery.
Company representative for corporate quality and production meetings oversea s and local.
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Through effective communications skills with customers, able to facilitate win-win solutions on various quality
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issues both quality cost and technical aspects.
Instituted three Reward-Penalty schemes for best quality awards.
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Launched Supplier Excellence Recognition Program (2007).
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Initiated formation and staffing of “Skill Development Training Section” to ensure only qualified operators
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are being deployed in the identified “skill-critical processes”.
Through Genba way of work, commitment and strong leadership, prevented four incidents that could lead
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to significant quality cost.
Facilitate EMS Implementation Benchmarking of three companies with TAKATA prior to their Certification
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Audit.
Lecturer and Facilitator for EMS Outreach Programs and Supplier Training.
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Audit Team Member for Mock Audit by RRS Consulting to Koyo Manufacturing Phils.
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Worked under the supervision of the VP-Operations, a Japanese Expatriate.
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Mitsui High-tec Philippines, Inc. LISP Cabuyao, Laguna (July 1995 to December 1998)
Asst. Head, Quality Assurance Department
Significant Accomplishments
Managed the Quality Assurance Department
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Established the company’s quality management system during its start up operations last July 1995 for the
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manufacturing of IC lead frames.
Quality Management Representative from July 1995 to December 1998 .
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Company Representative for corporate global meetings, customer visits/programs and supplier audits
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overseas and local.
Worked under the supervision of the company President, a Japanese Expatiate .
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Rohm Electronics Philippines, Inc. PTC Carmona, Cavite (May 1990 to June 1995)
Section Chief, Quality Assurance Department
Significant Accomplishments
Supervised the Reel In-process Inspection being the Production Forelady of the Production Department
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(from May 1990 to April 1992)
Established the company’s reel in-process inspection during its start-up operations last May 1990,
pioneering manufacturing of Microchip Resistors in the Philippines.
Controlled production as to: quality, delivery date and c ost.
Worked under the supervision of the Production Manager, a Japanese Expatriate .
Supervised the Test and Inspection section being the Section Chief of the Quality Assurance Department
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(May 1992 to June 1995)
Established the company’s Reliability Test, I ncoming Inspection, In-process Inspection and Final
Inspection.
Member of ISO 9002 certification committee and registered Internal Quality Auditor .
Worked under the supervision of the QA Manager, a Japanese Expatriate .
EDUCATION: ADAMSON UNIVERSITY
1990, Bachelor of Science in Computer Engineering
TECHNICAL TRAININGS:
Rohm Fukuoka Japan(July to December 1990)
Manufacturing process of Microchip Resistors.
Mitsui High-tec Singapore Pte. Ltd.(July to September 1995)
Manufacturing process and product quality control/assurance of IC Leadframes.
TAKATA CORPORATION, Japan(January 1999)
Manufacturing process and product quality control/assurance of Airbag and Seatbelt
Safety Components for Automotives.
TRAININGS: AS9100 Internal Auditor Course, DNV Singapore – February 2013
European Aviation Safety Agency POA Essentials, BainesSimmons UK– January 2013
Effective Project Management, Guthrie Jensen – July 2012
Pollution Control Officer, Macro Vision Consultancy – November 2010
National Conciliation & Mediation Board Orientation – September 2010
Failure Mode & Effect Analysis(4th Edition), ECC International – June 2010
Objectives and Target Setting, ECC International – November 2009
ISO 9001:2008 Transition (QMS), ECC International – September 2009
Certified Quality Associate, EEC International – August 2009
Quality Management System Auditor/Lead Auditor(IRCA Registered Course),
NevilleClartk – September 2008
Managing Organizational Constraints(with Theory of Constraints), NevilleClark – June 2008
TRIZ(The Theory of Solving Inventor’s Problem), NevilleClark – June 2008
Value Stream Mapping, ECC Interational – April 2008
Statistical Process Control, RRS Consulting – November 2006
PERSONAL: 44 years old, married with 2 children.
REFERENCES: Ms. Lily Demetria P. Galpo
Manager, Personnel and Administration Department
TAKATA(PHILIPPINES) CORPORATION
106 East Main Ave., Special Ecozone
Laguna Technopark, Biñan, Laguna
Tel No. (091*-******* ; Email: ****.*****@******.**.**
Mr. Ronnie Fernandez
Systems Manager, TUV NORD Philippines, Inc.
Unit 406 Goal Tower, Madrigal Business Park
Ayala, Alabang, Muntinlupa City
Tel No. (092*-*******; Email: **********@***-****.***
Ms. Avic De Castro
Management Consultant
35 Asheville St., Laguna Belair I
Bgry. Don Jose, Sta. Rosa, Laguna
Tel No. (091*-*******; Email: ****.********@*****.***
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