Supply Chain Customer Service

Rachael Costly

**** ******** *****

678-***-**** (cell) Missouri City, TX 77489 *******.******@*****.***

www.linkedin.com/pub/rachael costly/77/458/501

PROFILE

Director of Supply Chain

Operations and Supply Manufacturing

Highly organized, results driven, and motivated leader, with immense experience in leading full spectrum of

business operations within highly competitive environments. Able to manage multiple large projects.

Demonstrate wide ranging expertise in supply chain, logistics, and program management. Exemplify

excellent work ethic; recognized for consistently going the extra mile to exceed customer expectations. Well

respected leader with proven positive results from participating in various projects; capable of developing and

implementing strategies, policies, and procedures.

CORE COMPETENCIES

• Inventory Management • Supply Chain Management • Project Management

• Product Management • Strategic Planning • Cost Benefit Analysis

• Organizational Leadership • Budget Development & • Materials Management

Management

• Profit & Loss Statements • Contract Development & • Training & Development

Negotiations

SELECTED PROFESSIONAL ACCOMPLISHMENTS

Successfully created and implemented Safe for Pod Program. Met with personnel within the

department to discuss safety issues. Management team held a presentation on safety and created a Safe

for Pod program, which resulted in personnel donating Pods (paper money). Leadership nominated 3

personnel who conducted safety, corrected personnel on safety and wore their protective prostrate

equipment (PPE). IMPACT: Audited by safety department after Corrective Action Review (CAR) was

issued; department score improved by 30% and received overall score of 94% out of 100. This prevented

the department from losing a billion dollar contract, saved employees jobs and contributed more to safety.

Built security infrastructure from inception to completion . Created and planned the structure of the

warehouse. Recommended that leadership use large 20’ and 40’ containers to build the border for

security. Once, completed carpentry built a 8,000 sq. ft. metal warehouse to contain material needed to

be secured in a climate controlled environment. Organized areas in which vehicles, large maintenance

parts, hazardous chemicals, and confidential/secret protected items needed to be stored (contained the

10 classes of supply). As well as established a team that had clearance to specifically handle all

confidential/secret items. IMPACT: All personnel were trained in time and the deadlines were met for the

opening of the warehouse. Afghanistan could begin the shutdown process and Soldiers were released

from their duties.

Conducted a successful Military Audit. Placed an inventory team within both the Distribution Yard and

Warehouse to conduct a 100% inventory of all items to ensure that our electronic system was compatible

to what we had on ground. After the inventory was complete, met with QA/QC to inspect the areas first so

external quality assurance auditor findings. Auditors provided a checklist of areas that needed

reorganization to meet standards of the military. IMPACT: Once the military completed their inspection of both

areas, the department was awarded an overall score of 99% which resulted in audit being delayed for 2 years. Which

was the highest that department has ever received. We also managed to turn in many items that were unserviceable.

TECHNICAL SKILLS & APPLICATIONS

SAP, Six Sigma Green Belt Certified, SARSS, DYNMRO/MAXIMO, FEDLOG, SAMS E,

Microsoft word, Excel, MS Outlook, Power Point Presentation,

EDUCATION

Bachelors of Arts in Organizational Management Supply Chain Management

Ashford University, Clinton, IA

Rachael Costly

678-***-**** (cell) *******.******@*****.***

www.linkedin.com/pub/rachael costly/77/458/501

PROFESSIONAL EXPERIENCE

DYNCORP., INTERNATIONAL, Houston, TX 2012 – 2013

Global government services provider

MGT Materials Control Supervisor/Manager

• Managed 4 supervisors and over 80 personnel at Distribution center and Warehouse

• Oversaw the distribution process of 45+ warehouses within Southern Region of Afghanistan

• Developed and executed a multi million infrastructure for the government

• Supervised the product flow that was limited to $10 million on a daily basis.

• Developed and constructed SOP’s for the distributing process for compliance.

• Created safety program to abide by regulation guidelines.

• Successfully implemented a training program for over 80+ personnel on new warehouse facility

procedures.

• Received a certificate for outstanding performance with Afghanistan Operations.

KELLOGG BROWN & ROOT (KBR), Iraq 06/2011 11/2011

Global engineering, construction and Services Company

Lead Logistics Coordinator (Contractor)

• Oversaw the global shipping and transportation of million dollar government equipment.

• Reduced over 80% of aging government owned equipment costing over $5.5 million.

• Improved the transportation lanes which led to an optimized supply chain product international shipping

process.

• Recommended restructuring the movement tracker to isolate equipment from material for the report of

dollar value purposes.

• Processed over 300,000 varieties of equipment including requisitioning, expediting, and inventorying

equipment for site closure.

• Controlled over $1 million worth of leased vehicles and material handling equipment (MHE) for

Operation Iraqi Freedom.

• Coordinated all maintenance, distribution, dispatching, and disposal of vehicles.

• Participated in leading Secret operations within the Fusion Cell for the military General of Iraq.

• Received medal for exceptional leadership and performance for Operation Iraqi Freedom.

THE LOGISTICS COMPANY, Kuwait 12/2010 05/2011

Leading Transportation Spend Management Service

Sr. Logistics Technician contract

• Managed over 50 personnel within the receiving and classifying departments.

• Executed evacuation process of 200+ employees upon receiving explosives and radioactive materials.

• Conducted all safety conferences to enrich the regulations within the facility and maintain honorable

standing with safety officers.

• Contributed strategic methods to boost production levels.

• Assumed full responsibility for downloading, sorting, receiving, and shipping materials productively.

• Designed an exemplary turn in process which allowed the company to retrieve funds from the

government for unwanted and unserviceable merchandise.

• Minimized inventory levels while maintaining availability of material; expertly created planning tool.

US ARMY, 2003 2010, Fort Hood, TX 2003 2010

Government Base Organization

Automated Logistics Specialist

• Enhanced the unit’s SOP to meet company standards.

• Supplied over 300 deploying units with support merchandise for their Iraq quest.

• Directed personnel and product flow of the shipping, storing, and receiving departments.

• Delivered global customer service to all 50 states, Germany, Iraq, Japan and Kuwait.

• Led the operations department to deliver exceptional performance levels within Fort Hood.

• Inspected all chemical equipment and developed several chemical teams to inspect all 300 units’

chemical gear.

HANDYMAN PAINTING, Houston, TX 2004 2007

Residential and Contract Construction Company

Supply Chain Manager

• Attained vendor and materials consumption reports.

• Established ideal vendor relationships and negotiated contracts which discounted the company 25 40%

off items.

• Supervised 2 supervisors and a staff of 15 employees within the office.

• Projected an annual savings of $20k for first year, $45k for second year, and $70k for third year.

• Suggested upgrading the company’s program to improve the customer receipts and proposals.

• Maintained proper inventory of items to ensure accuracy and prevent loss.

• Eliminated low quality merchandise and enforced high-quality to increase customer satisfaction and

company sales.

• Coordinated and planned all board meetings.

RECOMMENDATIONS UPON REQUEST

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