Sales Security

SUMMARY OF QUALIFICATIONS

. Vast familiarity with legal terminology, research and documentation.

. Excellent ability to establish and maintain effective working

relationships.

. Excellent decision-making, logic and reasoning skills.

. Ability to proactively propose alternate solutions and approaches as

situations arise.

. Exceptional knowledge of relevant practices, policies, procedures, and

strategies promoting security operations within a correctional

facility (protection of data, institution, property, residents and

staff).

. Excellent written communication skills.

. Proficiency in Spanish.

. Proficiency with Microsoft Office and various on-line research tools.

. Extremely detail-oriented with strong organizational and customer

service skills.

. Very flexible and able to work well under pressure.

. Team-oriented candidate, with the ability to handle multiple tasks.

PROFESSIONAL EXPERIENCE

2007-2012 CRCI/JOB DEVELOPMENT ASSISTANT, IL Dept.

of Corrections, Chicago, IL

. Monitor residents for unusual behavior, improper conduct or signs of

conflict.

. Control and defuse disruptive behavior by employing appropriate verbal

orders and/or physical force, as warranted.

. Cold calling for a list of potential employers whom would hire ex-

offenders. Provided proper skills in the use of interviewing language,

proper attire, and addressing potential employers

. Communicate, confer, and consult with the chain of command and staff

regarding resident behavior, incidents, operations, safety, security,

and requests for assistance.

. Document and maintain a log book as a means of conveying information

regarding daily events.

. Perform duties in adherence to the policies and procedures of the

Illinois Department of Corrections.

. Reviewed and issued movement passes for school, work and off site

supervised activities.

. Searched living quarters, area perimeters, recreational areas, and

residents to detect suspicious activities and obtain unauthorized

items.

. Supervise periods of activity and visits between resident and personal

visitors to ensure the maintenance of order and security.

. Transport inmates from Statesville Correctional facilities and other

outside facilities, as necessary.

. Cold calling for a list of potential employers whom would hire ex-

offenders. Provided proper skills in the use of interviewing language,

proper attire, and addressing potential employers

. Network through industry contacts, association memberships, trade

groups and employees.

2010 EMPLOYMENT RECRUITER Seaton

Corporation, Chicago, IL.

. Corresponded with various potential employees in assisting and filling

out applications over the phone in order to obtain employment for

various fortune 500 companies.

. Verified credentials for required documents which included licenses,

certifications and diplomas per the employers request.

. Conducted various in depth interviews pertaining to previous work

history and credentials.

. Cross referenced and verified time lines for credentials obtained.

. Set up and kept a log of Appointments for potential employees whom

would continue through the hiring process by verifying and committing

to a drug screening time.

. Conducted and probed through various interviewing techniques for

second interviews in continuing through the hiring process.

2006 RISK INVESTIGATOR Abanco

International, Rosemont, IL.

. Corresponded with various credit agencies, financial institutions,

merchants, and other entities regarding audited accounts to verify

sales drafts and to determine validity of credit card transactions.

. Analyzed, evaluated, gathered, investigated and reviewed financial

activity to determine fraud trends of merchant credit card

transactions.

. Reviewed daily merchant deposits for fraud, other types of losses and

potential compliance issues.

. Monitored merchant processing activity to minimize potential losses.

. Investigated, monitored, and worked collaboratively with internal and

external agencies to resolve assigned cases.

. Developed and initiated, upon approval, the procedures to counter new

trends.

. Updated fraud statuses, verified fraud balances, and documented

investigative notes.

. Executed and performed in-depth evaluation of potential fraud directed

at payment system.

. Developed and established complex investigations that involved high

dollar amounts and sensitive issues.

. Analyzed deviant claims billing and practice patterns by researching

through the internet and data analysis tools.

. Prepared written reports and thoroughly communicated findings and

conclusions regarding audit results.

. Identified and reported procedures, processes or other factors that

were likely to make a program vulnerable to fraud.

2002-2005 PRIVATE INVESTIGATOR Myers Service Investigations,

Inc. Chicago, IL

. Analyzed, compiled, documented, monitored, and observed activities and

actions of individuals to obtain evidence for attorneys, businesses,

insurance companies and Workmen's Compensation cases.

. Communicated and conferred with attorneys, businesses, clients,

insurance companies to identify issues, provide information, and

receive instruction.

. Conducted and executed uncovered investigations, operations, and

surveillances for clients using various audio and video mechanisms and

manufacturing and warehouse facilities in order to detect criminal and

unlawful acts.

. Investigated criminal and non criminal incidents as required.

. Provided and submitted detailed verbal and written evidence,

information, reports and summaries.

1999-2002 FREIGHT HANDLER Consolidated

Freightways, Bedford Park, IL

. Drove forklifts and ensured material was placed in proper docking

locations.

. Loaded and unloaded freight within the plant.

. Utilized various computer programs to extract bills of lading for

freight shipments.

. Recorded the number of materials moved on daily production.

. Used wooden boards, airbags, and foam to secure movement of freight

during transport.

OTHER PERTINENT WORK EXPERIENCE:

2004-2007 LOAN CLOSER (part-time) Roman Innovations, Inc.

Chicago, IL

. Ensured accuracy of title company documentation at the time of

closing.

. Solved issues that arose at, or before, time of closing.

. Performed post-closing communication.

. Applied comprehensive knowledge of state, federal, regulatory,

investor and internal guidelines and policies in regard to mortgage

loan closing process.

EDUCATION AND PROFESSIONAL TRAINING

2012 Bachelor of Arts, Major: Criminal Justice, Northeastern Illinois

University, Chicago, IL.

2007 Illinois Law Enforcement and Training Board: Fire Safety,

Springfield, IL.

1994 Certificate in Computerized Business Systems, Computer Learning

Center, Chicago, IL.

1993 Associate of Applied Science Degree in Criminal Justice, Wright

College, Chicago, IL

REFERENCES

Available upon request.

Contact this candidate