Customer Service Manager

AMTUL WADOOD

*** ******* *****, **** #**

SCARBOROUGH ONTARIO. M1B 2L5

Cell # 647-***-****

JOB OBJECTIVE:

CUSTOMER SERVICE

Over five years of experience assisting a variety of customers in different

industries.

Good communication skills while solving problems

Ability to listen and understand a customer's request, problem solver in a

professional manner

SUMMARY OF QUALIFICATIONS

Broad experience as an assistant manager in fast food and retail store

environments.

Skilled in areas of inventory control, cashier management and staff

supervision.

Excellent problem solver with strong sales analysis and reporting skills.

ADMINISTRATION:

Experience in managing a complex file system

Working knowledge of MS windows, Word Excel, Internet and e-mail

Manages inventory of variety of products

WORK EXPERIENCE:

SOUTH ST BURGER NEWYORK FRIES AS ASSISTANT MANAGER 2009-PRESENT

Greeted and welcomed all customers in a pleasant and professional manner.

Provided burgers timely and quickly in friendly and courteous manners.

Constantly looked for service opportunities.

Responded to and resolved customer complaints.

. Answered customers questions.Interface directly with customers to

provide assistance and resolve problems.

Supervise product inventory; verify quantity and quality of products

received.

Perform daily safety and temperature audits adhering to standards set by

the Board of Health.

Handle scheduling of employees and related personnel issues.

Handled all aspects of inventory, bookkeeping and payroll; performed daily

bank runs.

COUNTRY STYLE, 2006-2009

SUPERVISOR

Opening and closing register.

Check and order the inventory.

Handling cash.

Prepare the shifts schedule.

Answered customer questions.

Provided coffee timely in professional manners.

Stocking coffee, glasses, sugar, cream, and coffee dispense.

PERSONAL SKILLS:

Work well under pressure in a challenging environment.

Leadership and management skills.

Effective problem solver with strong analytical skills.

Learn new systems quickly and take initiative.

Self motivated, reliable and hard worker.

Strong communication and interpersonal abilities.

Friendly nature.

Ensure the adherence to safe work practices and procedures.

COMPUTER SKILLS

MS Word, Excel, POS

Contact this candidate