Software Manager

Personal Qualifications

My attention to detail allows me to ensure that all projects or tasks

completed are of excellent quality and on time. My master's program

allowed me to increase my knowledge of software project management, cost

benefit analysis, risk assessment, software design, software requirements,

ethical decision-making, and process improvement. I understand the

importance of working with others and sometimes working alone. There are

times when standard methods do not work; I am prepared to think outside the

box. I am always preparing for problems, possible additions, and updates.

Education

Master of Science in Computer Science Software Engineering

Colorado Technical University

Bachelor of Science in Math/Computer Science

University of South Carolina Aiken

Bachelor of Arts Fine Arts

University of South Carolina Aiken

Associate of Science Computer Technology Aiken

Technical College

Languages/Applications HTML, C++, CSS, wikis, COBOL, Microsoft Visual

Basic, Assembly, Mathematica, SQL, Word, Excel,

Access, PowerPoint, ArcGIS, JCL, Outlook, CCMAIL, SAM

X 3.0, SAM 2007 v 6.0, SAM 2010, Canvas, MYITLAB,

Blackboard 8, Blackboard 9.0, Blackboard Collaborate,

Turnitn

Assemblers Assembler, IBM

Operating Systems Microsoft Windows, DOS, MVS/ESA

Professional Affiliations IEEE Computer Society, IEEE Education Society,

IEEE Women in Engineering Society

Professional Training CT Faculty Academy Aiken Technical College (Quality

Enhancement Plan), Blackboard Collaborate, Canvas,

Blackboard Tier 1 Level, Blackboard Tier II Level,

Blackboard Tier III Level

Volunteer Work Colorado Technical University Student Mentor

Private Math Tutor

Poll Clerk Aiken County Elections and Voter

Registration

Church Clerk Jacksonville Missionary Baptist Church

Choir Director RV Palmer Gospel Chorus

Work History

Adjunct Faculty Instructor Aug. 2007 - present

Aiken Technical College, Aiken, SC

. Increased beginning of course student productivity by 50% through Open

lab orientation

. Created a beginning of the semester Open lab orientation

. Teach Microsoft Office 2010 Applications to college students with 80%

success rate

. Improve student knowledge of operating system commands via screenshot

analysis

. Evaluate web pages and source code to assess a student's comprehension

of required material giving student feedback to create better webpages

. Instruct college level students in Introductory Computer courses

. Instruct an online Introduction to Computers course in Microsoft

Office 2007

. Train current staff on Microsoft Office 2007 Applications

. Train corporate employees and the public in specialized computer

applications

Adjunct Professor October 2012 - present

Southern Wesleyan University, North Augusta, SC

. Evaluate web pages to assess a student's comprehension of required

material

. Instruct college level students in Introductory Computer courses

. Teach Microsoft Office 2010 Applications to college students

Math Department Professor's Assistant Jan. 2002 - May 2003

University of South Carolina Aiken, Aiken, SC

. Troubleshoot and assisted students in the usage of Microsoft Office

Applications

. Gave support to students with practical use issues such as copying and

saving files

. Helped students during hands on lectures on Microsoft Applications

Programmer Analyst I May 1996 - Feb. 2000

Policy Management Systems Corp., Columbia, SC

. Created programs related to the generation of insurance premiums

. Created and edited programs in preparation for Year 2000

. Prepared programs/documents for distribution with new updates or

versions

. Reviewed programs for developing enhancements or to correct errors

. Corresponded with customers to assess program or programming issues

Computer Help Desk Support Sept. 1995 - May 1996

Westinghouse Savannah River Site, Aiken, SC

. Assisted site employees with hardware and software issues via phone

support

. Logged in hardware and software tasks to be completed by area teams

. Installed site licensed software

. Performed network punchdowns

Teacher's Aide Dec. 1993 - Aug. 1995

Aiken County Public Schools, Aiken, SC

. Assisted students in computer lab

. Ensured computers were in working order

. Prepared lessons for Title I students

. Assisted Title I students with reading

Night Manager/Acting Director Aug. 1990 - Aug. 1993

Augusta Hourly ChildCare Services, Augusta, Ga

. Supervised evening staff and children

. Calculated weekly and monthly bills

. Scheduled quarterly staff work hours

. Approved staff weekly time sheets

. Trained new staff

. Scheduled staff assignments

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