Nurse Practitioner Registered
Resume:
Laura J. Sterling BCFNP, MSN
Tucson, Arizona 85742 520-***-****
Curriculum Vitae Cover Sheet June 2013
Performance 2013
Accomplishments
• Family Nurse Practitioner-Board Certified June 6, 2013.
• Special Act/Special Service Team Award for successful implementation of Same Day
Appointments in the Sells Service Unit Sells Hospital, Outpatient Department.
• Special Act/Special Service Team Award for successfully increasing nurse visits
throughout the Sells Service Unit Tucson District increasing nurse visits more than
1000% and improving private insurance collections by almost $750,000.00.
• Initiated PDSA to streamline patients discharged from local area hospitals back into the
primary care setting to improve continuity of care and reduce hospital re-admissions.
• Initiated PDSA for incorporation of clinic based staff to more effectively facilitate
scheduling, completion, and follow up of medical referrals for patients to vendors outside
the Indian Health service system, improving continuity of care for these patient’s by more
than 50% to date.
• Sole Nurse Care Manager of the Purple Team, Sells Hospital Outpatient Department;
managing and preparing for the medical clinics of three primary providers, conducting
the nurse visit clinic, coordinating patient care, and completing administrative, customer
service, data collection/reporting for this team.
• Coordination of University of Phoenix Family Nurse Practitioner student’s participation
in the Sells Indian Hospital Women’s Health Fair 2013 allowing increased numbers of
female patients to receive Women’s Health examinations in a timely fashion.
• Successful ownership and operation of private business for more than 16 years preparing
specialized and legal documents for individual clients.
Leadership Attribute
• Care management of patients on both the Gold and Purple Teams at the Sells Hospital
Outpatient Department including patients crossing over from San Xavier, Santa Rosa, and
San Simon clinics.
• Assist with Charge Nurse Responsibilities in the Sells Hospital Outpatient Department.
• Provide training and education, to department staff, Community Health Representatives,
patients, and family members as required.
• Support and encourage the staff of the Sells Outpatient Department to expand their
knowledge and skills through hands on training, contributions of text books and supplies,
and appropriate in-service programs to those striving to enhance their personal growth
and development.
• Active member of Southern Arizona Advance Practice Nurse Association, American
Nurses Credentialing Center, and American Association of Nurse Practitioners.
• Active member Sigma Theta Tau Nursing Honor Society since 2010.
Mission Contribution
• Development and initiation of programs designed to improve patient access to healthcare,
patient flow within the clinic setting, and to triage and trouble shoot with staff and
support services to facilitate quality care.
• Assist with healthcare related programs offered throughout the community on weekends
and outside clinic hours to promote and maintain a healthy lifestyle.
• Interaction and coordination with members of tribal, governmental, and private agencies
to provide quality continuity of care to all patients.
Education, Training, and Professional Development
DNP Chamberlain College Current
MSN/FNP Family Nurse Practitioner, University of Phoenix 2013
BSN Nursing, University of Phoenix 2010
Total CE Hours: 60.6 CE Hours (including graduate level course work
• Family Nurse Practitioner, National Certification ANCC, Licensure pending
by the Arizona State Board of Nursing. 2013
• Registered Nurse State of Arizona 2007
• Advanced Cardiovascular Life Support 2012
• Pediatric Life Support
2012
• Hazardous Communications and Fire Safety 2013
• Management Considerations for Patients with SIHD
2013
Career Progression and Potential
Title Agency/Location Position/Pay Start Date End Date
Grade
Nurse Care Sells Hospital Out G9/S6 5/13/2011 Current
Manager Patient Department
Sells, AZ
Critical Care St. Mary’s Hospital Critical Care 1/2008 5/2011
Registered Nurse Tucson, AZ Staff Night
Nurse
Emergency St. Joseph’s Hospital Emergency 2/2005 1/2008
Room/Urgent Tucson, AZ Room Staff
Care Staff Nurse Nurse
(LPN) (LPN)
Patient Care St. Joseph’s Hospital Rehabilitation 12/2002 2/2005
Technician Tucson, AZ support staff
Owner/Operator Sterling Owner/Operator 4/1985 12/2002
Documentation
Readiness
• Successful completion of an accredited MSN/FNP program with a 3.9 GPA.
• Successful completion of the ANCC national Family Nurse Practitioner certification
examination June 6, 2013.
• Licensure from the Arizona State Board of Nursing July 2013
• Completion of more than 720 clinical hours in the San Simon Health Center.
• Functional knowledge of EHR (Electronic Health Record) UDB.
• Strong working relationships with staff and patients of San Simone and Sells Service Unit
clinics.
• Maintenance of all annual mandatory requirements and CME’s
• Consistent maintenance of PMAPs at excellent in all areas.
Characteristics of work and academic history
• Actively completing Doctoral program through Chamberlain College with an expected
completion date of February 2015.
• Active participation in academic and work related education for the past 16 years.
• Educator/Trainer of Medical Assistant and LPN for wound care and DM education of
patients.
• Trained as instructor for Point of Care testing through Carondelet St. Mary’s and
St. Joseph’s hospitals to provide training for unit and hospital staff.
• Trained as instructor in Restraint Use and De-escalation programs through St. Mary’s and
St. Joseph’s hospital to provide training for unit and hospital staff.
• Super user at St. Mary’s hospital during implementation of Citrix/Cerner Electronic
Health Record within the hospital.
• Assisted in the development of critical value lab reporting measures in the Critical Care
Unit, St. Mary’s Hospital improving accuracy and accountability in communication in the
care of patient’s.
• Positive evaluation results over the past 11 years with no patient/family or staff
complaints or disciplinary actions.
• Completion of and graduation from Associates, Bachelor, and Master’s Level programs
with a 3.8 GPA or better and with honors.
• Owned and successfully operated a document preparation business for more than 16 years
prior to returning to school providing a living for my family.
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