Customer Service Technical Support
Resume:
Kia'Juana Shivley
***** **** *** - *********, ** 44105
********@*******.*** - 216-***-****
WORK EXPERIENCE
Technical Support
AT&T - Canton, OH - March 2013 to June 2013
Android phone and IPhone troubleshooting
• strong customer service skills
• solid problem solving skills with proficient attention to detail
CAD Operator
S.H.A.R.C - Solon, OH - April 2012 to June 2012
CAD Creation-Mechanical/ Power Steering( Hoses and Nuts)
• Measure the parts with digital caliber
CAD Technician
Technical Assurance - Willoughby, OH - March 2012 to April 2012
6 week contract
• CAD creation- Architectural/Structural and Roofing
• Sketch out roof's for college buildings
• In AutoCad 2007
Technical Support
Drawings - 2010 to 2010
EDUCATION
Associate of Applied Science in Computer Drafting & Design
ITT Technical Institute
March 2012
ADDITIONAL INFORMATION
Skills
• Proficiency AutoCAD 2007-2013
• Proficiency in handling computers
• Utilized AutoCAD Civil 3D 2010-2011
• Advance Inventor 2010-2012
• Advance Revit 2010-2012
• Created various build-to-suit from field measurements
• Created office design layouts using sketches and other referenced materials
• Revised drafting drawings such as Architectural, Piping, and Structural
• Architectural drafting: floor plans, elevations, electrical and restaurants designs
• Mechanical drafting: orthographic, isometrics, assembles
• Total command over mathematical formulation and their application, including algebra, geometry, and
arithmetic
• Extra ordinary ability of drafting on computerized software as well as on drawing paper with the help of
manual tools
• CMM machine( Hoses)
• Power Steering( Hoses and Nuts)
• Advance Microsoft Word 2003-2010, Excel 2007-2010, PowerPoint 2007-2010
• Skilled at learning new concepts quickly while working well under pressure
• Working knowledge of mechanical equipment and systems (water, high pressure steam and air, fuel,
hydraulic) for apartments, Buildings
Contact this candidate