Training Manager
Resume:
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CURRICULUM VITAE
IRSHAD ANSARI
S/O-Samsuddin Ansari
Mohalla-Miyan chak
Koilwar, Distt-Bhojpur
Bihar-802160
CONTACT NO:860-***-**** /950-***-****
E-mail: **************@*****.***
MY PROFILE:
A sincere, hardworking and focused individual with the aim to grow with the
organization while using my experience for the benefit of the company and
customer satisfaction.
ACADEMIC QUALIFICATIONS:
Completed 3 year's Diploma in Hotel Management from ORIENTAL SCHOOL OF
HOTEL MANAGEMENT, WAYANAD (KERALA)
Pursuing Master of Bussiness Administration From Vivekanand Institute of
Management & Engineering,Jaipur
PROFESSIONAL EXPERIENCE:
IL&FS-EDUCATION AND TECHNOLOGY SERVICES-as Food & Beverage and Housekeeping
Trainer from June 15, 2012 to till
. Liasioning with the Government officials
. Candidate screening & selection.
. Batch Scheduling & Formation
. Impart F&B Service and Housekeeping Training to the candidates
. MIS & Reporting
. Counsellling
MADINAT JUMEIRAH RESORT, DUBAI, as food and Beverage Team Leader From 24th
December 2011 to June 12, 2012.
Specific responsibilities:
. Responsible for staffing scheduling, plans work assignments based on room
occupancy forecast, and VIP list. Adjust schedules to meet emergencies,
coordinates with other managers regarding emergency staffing.
. Maintaining proper records of sales, guest service and content of menu
items. Coordinate with kitchen on daily or monthly specials and promotions.
. Ensuring Hotel corridors are checked and cleared frequently for all
service trolleys, trays and other room service items placed by guests.
. Is responsible for holding daily briefings and monthly communication
meetings to discuss various aspects of food service and preparation.
. Ensuring adequate supplies of materials, and requisition for general
supplies.
. Ensuring amenities are properly prepared and distributed accordingly.
. Ensuring all fixtures and operating equipment is in good working
condition.
. Addressing regular guests by name.
. Attending to guest complaints, requests or inquiries regarding food and
services.
. Training personnel according to established procedures; conducts
orientation of all new employees and ongoing training of all RS associates.
. Attending all F&B meetings as scheduled
. Establishing effective employee relations and maintains the highest level
of professionalism, ethic and attitude towards all hotel guests, clients,
heads of department and employees
Vivanta by Taj- Yeshwantpur, Bangalore
(Taj Group of Hotels)
18th May 2011 to 16th November 2011. Joined pre-opening team Food and
Beverage Team Leader In Room Dining and Mini Bar.
. Was a core member of the pre-opening team and actively involved
in identifying the training needs of the new joiners, preparing
a training schedule and daily training of team.
. Responsible for setting up the in room dining and mini bar' from
the starting point with regards to table setups, back area
setups, working station, staffing, menu training and food
delivery process.
. Assisting the Shawman consultant with creating master codes for
all the outlets for POS and training the entire team on the
usage of POS and ORION.
Taj Holiday Village (Taj Group of Hotels)
15th april2008 to February - 15th may 2011.
As a Trainee Guest Service supervisor in the all day dining restaurant,
Caravela (Multi cuisine Restaurant)
. Independently handling the restaurant operations in the absence of the
outlet manager and coordinating with the Chef for smooth functioning.
. Preparing the daily and month end reports for the outlets.
. Preparing the training plan and training the team.
Taj Holiday Village (Taj Group of Hotels)
15th April 2007 to - 14th April 2010
As food and Beverage Associate
Goa Marriott resort (Goa)
Five Month Industrial Training
PROFESSIONAL TRAINING AND OTHER ACHIEVEMENTS:
Has undergone in house training for: -
. Increase Sales.
. Costumer Awareness.
. Supervisory Skill Programme.
. Basic Telephone Etiquettes.
. Cigar Training.
. Fire Fighting
. Hygiene & HACCP
. Restaurant Equipment
PERSONAL DETAILS:
Father's Name : Shamsuddin Ansari.
Religion : Muslim
Physical Features : Height 170 CMs. Weight 62 KGs.
Permanent Address : Irshad Ansari
Miyan chak
Koilwar
Bhojpur (District),
Bihar - 802160, India
LANGUAGES KNOWN:
Writing : English, Hindi,
Speaking : English, Hindi,Urdu
HOBBIES:
Music
Reference
Shadab Khan
Restaurant manager
Vivanta by Taj-Holiday Village
Sinquerim,Goa (India)
(IRSHAD ANSARI)
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