Customer Service Assistant
Resume:
Nancy Warden
Las Vegas NV **169
Objective: To insure a career with a stable and growing company that will
challenge my skills and interests.
Education: 1999 Community College of Southern Nevada – Las Vegas, NV -
English 101
1991 Education Dynamics Institute of So. Nevada Las Vegas, NV -
General Office
1989 Van Horn High School Riverside, CA – Diploma
Accomplishments: 1999 United Way Campaign Coordinator for News 13. Raised money and
donations from local businesses for 1999 United Way Campaign Drive.
Received plaque form United Way for most money and donations for 1999
campaign.
Qualifications: Operate and maintain fax machine, copier, scanner, printer and Proficient in all
aspects of office 2007, Outlook Express, as well as all aspects of the Internet.
Experienced in MS Access, QuickBooks Pro, One Write Plus, Bias, Salesline,
and DAC Easy.
Work History:
06-11 / 03-12 Twain Palms Apartments 651 E. Twain Ave. Las Vegas, NV 89169 702-***-****
Position: On-Site Office Manager
Supervisor: Robert Harris 702-***-****
Job Duties: On-Site Property Management, Lease Agreements, Evictions e-file, Excel
spreadsheets, Word Documents, Power Point brochures, Purchase Orders,
Customer Service, Rent Collection, Deposits, Tenant Landlord Relations. Turn
apartments and maintenance as needed.
10-09 / 5-10 Rebel Oil co. 774 Paradise Rd. Las Vegas, NV 891213
Position: Customer Service Rep.
Supervisor: Theresa
Job Duties: Run cash register and assist all customers. Balance register at end of and
organize to fit in cooler. Sweep and clean parking lot. Wipe down gas pumps.
Keep store clean and stocked during swing shift.
7-08 / 5-09 Circle K Stores 1777 E. Warm Springs Rd. Las Vegas, NV 89119
Position: Customer Service Rep.
Supervisor: Shawna Myers: 702-***-****
Job Duties: Run cash register and assist all customers. Balance register at end of shift. Stock
entire cooler daily. Rotate grocery order twice weekly and organize to fit in
cooler. Sweep and clean parking lot. Wipe down gas pumps. Keep store clean
and stocked during swing shift.
Nancy Warden
1778 Laurel Oak Dr.
Las Vegas NV 89169
4-07 / 6-08 Krystal Clean Windows 6881 Tamarus St. #201 Las Vegas, NV 89119
Position: Owner / Operator
Job Duties: All aspects in running a small business.
1-99 / 5-02 News 13 ABC KTNV 3355 So. Valley View Blvd. Las Vegas, NV 89129
Position: Executive Administrative Assistant / National Sales Assistant
Supervisor: Kris Foate / John Dalrymple 702-***-****
Job Duties: Assist the GM in any areas that may be needed. Answer all incoming calls for
the GM and schedule appointments. Take minutes at weekly Department Head
Meetings. Prepare all correspondence and reports for GM. Prepare Strategic
Planning Report. Handle problems from other departments when GM is out of
the office. Assist Accounting department. Maintain records and input orders for
all national clients. Responsible for all national commercial spots to air in correct
time slot. Input all accounts receivables for National Sales in Excel spreadsheet
and balance totals at end of month. Train Local Sales Assistant if needed. Assist
National and Local Sales managers when needed.
6-94 / 8-98 J & E Manufacturing Co. 10729 Mukilteo Way Everett, WA
Position: Assistant Office Manager
Supervisor: Amanda Zuanich
Job Duties: Manage office staff. Purchase office supplies, manage human resources including
all paperwork for new hires, and maintain employees files. Inventory of raw
materials. Oversee shipping department. Payroll for 130+ employees by
piecework, simi-monthly. Maintain all 401K, Medical and Dental benefits.
Accounts payable and Accounts Receivables. Any other duties as they arise.
6-93 / 10-93 Clark County Election Department 1683 E. Sahara Ave. Las Vegas, NV
Position: Customer Service / Office Assistant
Supervisor: Marylou Taxapolis 702-***-****
Job Duties: Answer incoming calls and assist the public with registering for absentee voting.
Answer any questions and enter all voter data into computer. Sort incoming
ballots, double check data in computer, and file by zip code. Count ballots for
Primary and General Election.
2-93 / 6-93 Library Distributors of America 3365 Palms Center Ct. Las Vegas, NV
Position: Office Assistant / Data Entry
Supervisor: Ronald Miller
Job Duties: Unlock and disable alarm system in the morning. Answer and route all incoming
calls throughout the day. Perform data entry and any other tasks as they occur
throughout the day.
Nancy Warden
1778 Laurel Oak Dr.
Las Vegas NV 89169
8-92 / 1-93 Vega Enterprises 4359 E. Carey Rd. Las Vegas, NV
Position: Office Assistant / Data Entry
Supervisor: Bob Keopke
Job Duties: Answer incoming calls and take verbal orders over the phone. Input orders for
next day delivery. Assist customers with any questions or problems. Verify end
of day totals for all orders input. Assist management with any other duties
throughout the day.
References will be provided upon request
Contact this candidate