SIE L. CLAY * Candlelight Lane, Birmingham, AL ***10
[pic]
*******@*****.*** . Cell 662-***-****
Profile
Sie L. Clay is a results-driven, detailed-oriented professional who is
experienced in upholding strong performance standards as a team member or
independent worker.
Summary of Qualifications
Five years in a supervisor/managerial position, including office
management
Eight years human resource related experience including the following:
. Labor Law and Regulation Compliance . Employee
Relations
. Recruiting and Hiring
. Community Relations
. Oral / Written Communication
. Payroll Processing
. Personnel Training and Development .
Records Management
. Benefits and Compensation Administration
Proficient in Microsoft Office Word, Excel, PowerPoint, Publisher, and
Outlook
Relevant Experience
Human Resources
Ion247 Interactive Video Technologies, LLC
Training Supervisor (April 2010 - Present)
. Developed an onboarding program which includes new hire orientation,
training, and mentoring
. Ensure central station training is continuously current by
developing and implementing new
training plans
. Monitor the progress of central station operators in training
. Maintain training records for State Board compliance
. Track & update records detailing emergency calls made and received,
shift reports, client
requests, and crime deterrence/arrests made as a result of the
company's efforts
. Serve as a liaison between central station operators and higher
management
. Work closely with Director of Human Resources to promote a
productive and ethical work
environment
. Create and distribute newsletters to bridge communication regarding
updates and other
information
Bama Star, LLC (January 2008 - August 2008)
Human Resource Coordinator
. Performed human resource functions for multiple Hardees
locations throughout Birmingham
and North Carolina
. Coordinated all activities involved in the recruiting process,
including appearances at local
career fairs, advertising available positions via print and
electronic media, interviewing various
prospects, negotiating employment offers, and scheduling
training sessions
. Implemented training programs and maintained monthly
training calendars
. Oversaw conflict resolution, policy development,
payroll/compensation, benefits
administration, FMLA and EEO compliance
. Handled unemployment and workers' compensation claims, and
updated the company's
affirmative action plan
. Responded to all garnishments received from various agencies
. Recorded, organized, and communicated customer feedback to
provide management
with data for decision making
. Assisted employees in filing health, dental, life, and all
other related benefits, as well as,
notified employees of changes in benefit programs
. Provided performance coaching and implemented strategies for
career development
. Prepared and maintained employee files; assuring accuracy,
compliance and
confidentiality. I.e.: unemployment claims, verifications, I-
9 status and State regulations
Sears Holding, Co.
Human Resource Generalist (2003 - 2005)
. Handled payroll for over 150 employees
. Ensured compliance and proper documentation of new-hires, safety
incidents/accidents, and
compensation for EEO and OSHA
. Answered Workers Compensation claims
. Recruited for various departments by advertising available positions
using print and electronic
medium, as well as, attending local career fairs
. Conducted staffing interviews, background checks, and new-hire
orientations
. Conducted salary surveys, analyzed results, and assisted with
evaluation of exempt and non-
exempt positions
. Resolved employee issues and addressed concerns
. Provided performance strategies for career development
Work History
2010 - 2010 Ion247 Interactive Video Technologies, LLC.
Training Supervisor
2008 - 2010 SPM Inc. Birmingham, Al.
Pines Apartments Community Manager
. Ensured that resident files and residential
property were maintained in accordance to
Community and/or HUD policy
. Collected rents and pursued payment of delinquent
accounts
. Met daily, weekly and monthly deadlines set by the company
. Interview, hired, trained and supervised office staff
2008 - 2008 Bama Star, LLC
Human Resource Coordinator
2006 - 2008 Mary Kay, Inc., Birmingham, Al.
Independent Consultant
. Marketed and sold fragrance, make-up, and skincare products
2007 - 2008 Venturi Staffing Partners, Birmingham, Al
Contracted Administrative Assistant:
Clients include: Compass Bank
Blue Cross Blue Shield
. Efficiently performed administrative and clerical duties in a
fast-past environment
1999 - 2006 Sears Holding Co., Birmingham, Al
Loss Prevention Detective
Human Resource Generalist
Customer Service & Sales Associate
Education
Bachelor of Science in Management of Human Resources
Bellevue University
2010
Studied Psychology, Business, and Communication
Mississippi State University 1998 - 2001
H.S. Diploma 1998
Columbus High School