Customer Service Representative
Resume:
Heather N. Dutton
Westerville, Ohio 43081
E-mail: ab5lz3@r.postjobfree.com
WORK HISTORY
*/****- */****: Right Hire
Westerville, Ohio
Job Recruiter
Cold Calls to potential candidates
Cold Calls from source business
Customer Service
Making outbound calls
Taking inbound calls from candidates
Posting on job boards
Prepping/Debriefing candidates for interviews
3/2012 to 11/2012: Herald Star Newspaper
Steubenville, Ohio
Customer Service Representative
Customer Service
Running production
Multi-lined Phones
Customer accounts
Customer starts, stops and vacations
Payments
1/2012 to 4/2012: H&R Block
Weirton, West Virginia
Customer Service Professional
Customer service
Scheduling appointments
Answering multi-lined phones
Messages
Filing
10/2010 to 01/2011: Kids R Us Academy
Steubenville, Ohio
Assistant Teacher
Monitored students
Participated in teaching
Participated in activities
10/2009 to 4/2010 EGCC Preschool
Steubenville, Ohio
Teacher’s Aid
Monitored students
Participated in teaching
Participated in activities
08/2008 to 12/2008 Sears
Steubenville, Ohio
Cashier
Customer service
Ran register
Took payments
Made exchanges
02/2005 to 03/2008 James V. Current M.D.
Steubenville, Ohio
Medical Receptionist
Customer Service
Scheduled appointments and tests
Completed medical forms and wrote letters
Answered multi-lined phones and took messages
Made copies; filed and archived, as needed
Greeted patients and pharmaceutical representatives
Ordered office supplies and medicines
10/2007 to 12/2007 Kroger Pharmacy
Steubenville, Ohio
Pharmacy Tech.
Customer Service
Filled prescriptions
Took orders for prescriptions
Ran the register
Light cleaning
03/2004 to 02/2005 C.V. Katsaros M.D. & James V. Current M.D.
Steubenville, Ohio
Medical Receptionist
Filing
Answered multi-lined phones and took messages
Scheduled appointments
EDUCATION:
08/2008 – 12/2011 EGCC
Steubenville, Ohio
Degree: Associate of Arts
08/2003 – 05/2004 JCC
Steubenville, Ohio
Major: Business Management
Degree: Business Management Certificate
08/1999 – 06/2003 Harrison Central High School
Cadiz, Ohio
Studies: General
Degree: Diploma
References:
Linda Brown 740-***-**** ext 353
Lisa Castellano 443-***-****
Sean Creegan 740-***-****
Minimum Salary Requirements: $10.00/hr
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