Customer Service/Food and Beverage/Management

Career Summary

*+ years of experience in hospitality and customer service in the United

States. 5+ years of hospitality experience in Hungary, Europe. Currently

earning an MBA with a concentration in hospitality management. Presently

employed at the Washington Duke Inn and Golf Club as a dining coordinator.

Education

Masters of Business Administration at Keller Graduate School of Management

Morrisville, NC

Concentration: Hospitality Management (expected graduation July 2014)

Masters of Education, SUNY at Buffalo; Buffalo, NY

Major: Education

Bachelor of Arts, Saint Stephen University, Jaszbereny, Hungary

Major: Education and Psychology

Professional History

Hostess/Cashier Washington Duke Inn and Golf Club Four Diamond Hotel

Durham, NC June 2012-present

1 Proficient on the P.O.S System

2 Proficient using OpenTable

3 Excellent Customer Service Skills

4 Accustomed to handling sensitive, confidential information

5 Fine Dining Experience in a Four Diamond Hotel/Restaurant

Hostess/Supervisor Relish Caf and Bar Raleigh, NC March 2011-June 2012

Hostess Ballymor Irish Restaurant and Pub Raleigh, NC Dec. 2010-Apr.

2011

Teacher Wake County Public Schools Raleigh, NC 1999 - 2000

Key Achievements:

1. Held a classroom teaching position from 1999-2000 at York Elementary

School.

1. Created appropriate lesson plans with the North Carolina Standard Course

of Study and children's abilities in mind.

Instructor Wake Technical Community College Raleigh, NC 2000-2001

Key Achievements:

1. Facilitated student learning by delivering educational courses and

programs for the Early Childhood Education Department.

1. Taught a range of undergraduate level courses.

1. Successfully advised and mentored students from diverse backgrounds.

1. Facilitated the certification of professionals in Birth through

Kindergarten (B-K).

Teacher RTI-PCCO RTP, NC 1997-1999

Key Achievements:

1. Held Lead teacher position for pre-kindergarten classroom.

1. Prepared and implemented weekly lesson plans.

1. Involved parents and caretakers in their children's learning experience.

1. Provided daily feedback to parents about children's academic and

developmental progress.

Skills and Achievements:

1. Languages-understand spoken and written Hungarian

1. Computer skills-Open Table, POS systems, Microsoft Office

1. Awarded academic scholarship at SUNY at Buffalo

2. Excellent organizational, critical thinking and multi-tasking skills

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