Customer Service Management

Jamin Simmons

Rainbow City,AL *****

Cell: 256-***-****

E-mail: *************@*****.***

Summary of Qualifications:

Over nine years of experience with research and ordering supply parts, inventory management in

a variety of management/customer service positions.

Financial Management Small Business Management Customer Service

Supply Operations Transportation of Hazmat Shipping and Receiving

Financial Reporting Inventory Management Technical Research

Supervisory Safety Marketing Material Procurement

EXPERIENCE: Storekeeper U.S. Navy (09/30/1998 - 08/15/2008)

2006-2008 Storeroom Supervisor

Trained and managed 10 personnel within the Supply Department

Responsible for the receipt, stowage, issue, inventory management of 20

storerooms on board the ship

2005-2006 Leading Storekeeper

Managed and supervised 2 personnel in the Supply Department

Responsible for requisitioning, receiving, shipping and issuing of supplies

2002-2005 Requisition Storekeeper

Processed over $155K in Government Purchase Card buys and $100K in

GSA transactions enabling faster receipt of supplies and materials

A key player in the FY04 end of year financial closeout of the $5.5M Operating Target

budget

As Minor Property/Plant Property Manager, tracked over 2,500 line items

valued at over $5M with 100% accuracy

Shipped and tracked over 50 mission critical parts, which greatly increased

the command mission effectiveness

2001-2002 Inventory Clerk

Responsible for the proper validation, audit, and inventory of 32 storerooms

2000-2001 Shipping/Receiving Clerk

Responsible for the proper receipt, segregation, stowage, issues of all material

and proper documentation and shipment of offload material

Played a key role during the Spring Deployment with the on/off loading of

over 300 cargo flights, delivering 218,691 pounds of mail and cargo under

extreme precautionary measures

1999-2000 Storeroom Custodian

Responsible for the receipt, stowage, issue and inventory of stock material

Additional experienced in material handling equipment and damage control equipment

maintenance. Working knowledge of Government Procurement

Regulations (FAR, DFAR)

TECHNICAL EDUCATION:

1999 Basic Storekeeper/Supply (“A” School),Technical Training Center,

Meridian, Ms

2003 First Line Leadership Development Program, Afloat Training Group

Western Pacific, Yokosuka, Japan

2003 Simplified Acquisition Procedures Course, NRCC, Singapore

2006 R-Supply (Force Level)Technical Specialist, Center for Service Support

Learning Site, San Diego, Ca

2008 Transportation of Hazardous Materials, Training Submarine Center

Detachment, Bangor, Washington

LEADERSHIP:

Improved overall knowledge within the department by creating a slide show presentation which

improved effectiveness and efficiency by decreasing the time required to do the job by over 35%

COMPUTER SOFTWARE:

Proficient with Microsoft Word, Microsoft Excel, Windows XP/Vista/7, Fedlog, R-Supply, use

of the Internet and email. Superior Inventory validation skills using IBS (Integrated Barcode

System).

EDUCATION:

Sand Rock High School, Al, Diploma, 1998

Gadsden State Community College, Gadsden, Al, Associate in Science Degree (2011)

Jacksonville State University, Jacksonville, Al (2011-2013)

AWARDS:

Letter of Appreciation from Commanding Officer (3 separate occasions)

Navy and Marine Corps Achievement Medal (2005)

Global War on Terrorism Service Medal (2002)

Global War on Terrorism Expeditionary Medal (2002)

Meritorious Unit Commendation Medal (2002)

Armed Forces Expeditionary Medal (1999)

Navy Good Conduct Medal (2 separate occasions)

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