Manager Customer Service

Thomas Musko

*** ****** ****** ***** ******* Pa *5068

724-***-**** Mobile

******@*****.***

Resume

Objective

I have a long history of fleet maintenance and I would like to highlight my last two

positions to give you an overview of my transferrable skills.

In Kandahar, Afghanistan I had a unique assignment for Amtex. They provided the escort

services for the KAF Air Base which is the facility that supports the International troops

fighting the war on terror. I was expected to keep vehicles prepared for 24/7 use and of

course, making sure the right vehicles were available for security exercises and actual air

and land attacks. Here is an excerpt from a letter from the VP of Operations for Amtex:

“Tom’s role was to analyze, mentor and repair a transportation fleet of over 99 vehicles

with primitive, improvised tools and a local workforce. Thomas gained the respect and

trust of the local mechanics. Thomas proved to be a very resourceful mentor with the

ability to think outside the box. His drive and dedication flowed over to his whole

team.”

At Kelley Amerit Fleet Services, we serviced AT&T and their extensive fleet of vehicles that

included heavy and aerial equipment. I was the Manager in the Daytona, Florida regional

facility.

At this point, I would be an excellent candidate for companies who manage and maintain

vehicles as an asset. The details of this resume will list all of my extensive mechanical

skills and diagnostic experience. However, in this economy, it’s the knowledge of how to

save money on fuel and maintenance that makes a manager valuable and….that is my

forte.

Dependable, professional and energetic describes me… and I can pass any and all

background and drug tests that may be required by any company.

Education

• Chrysler Corporation Technical Schools

• General Motors Technical Schools

• Gateway Technical Institute – HVAC Certification

Technical Skills

Operating Systems: Windows 95/98/XP/NT/2000/Vista/7

Tools and Technologies: Microsoft Office (Word, Excel and Power Point

Certifications

• Pennsylvania State Emissions License

• Pennsylvania State Inspection License Class 7

• Current 2010 ASE Certifications

• Engine Repair, Suspension and Steering, Air @ Hydraulic Brake Systems

• AK Steel Four Year Apprenticeship in Welding

• Mobile Air Conditioning Society/Worldwide

• Pennsylvania Commercial Driver’s License-Class B

Summary of Skills

• Skilled in the repair and maintenance of auto, trucks and commercial vehicles and

construction equipment.

• Advanced skills in automotive restorations

• Experienced in machine work and building racing engines

• Successfully completed 15 vehicle restorations

• Welding experience in ARC, MIG, TIG and Fabrication

• ASE Certified Technician

Experience

June 2012- Current

Monro Muffler and Brake Service

Pittsburgh Pennsylvania

As Store Manager my duties include

• Monthly inventory controls and variances

• Prioritize work load and inspect work

• Set sales goals for month and tracking on Microsoft Excel

• Resolve problems with employees and customers

• Perform safety meetings and monthly building inspections

• Daily reports to Market Manager and Zone manager

• Implement Business plan and execute to grow business

• Repair shop equipment and building repairs

• Educate employees and performance reviews

February 2012-May2012

Amtex Global Services

Kandahar, Afghanistan

As a Transport Manager and Maintenance Manager my Duties include

• Manage fleet of vehicles, trucks, buses and construction equipment.

• Set daily tasks for each worker in all departments such as electricians, plumbers,

HVAC techs, and mechanics.

• Responsible person for daily fuel tracking and parts inventory ordering & control.

• Generate work orders, prioritize work load & oversee employees work.

• Implement preventive maintenance programs for the Amtex Fleet Ops

• Maintain daily reports to the company executives and V. P. of operations.

• Performance monthly reviews on all 45 employees.

• Maintain the monthly budget controls for company departments..

• Repair diagnose problems on equipment such as, power generators, Caterpillar,

Toyotas, Nissan and Mazda, Kia trucks, JCB construction equipment, Farm

Tractors, Armored vehicles and etc.

• Perform maintenance and repairs on power generation systems for complex

• Responsible for all transport movements in Kandahar

• Responsible for vehicles assets in Afghanistan & United States

• Resolving vehicle problems where there is no outside vendors

• Working through language barrier to task and oversee employees

• Monitored fuel purchase program. Tracked fuel usage to determine vehicle

maintenance and driver ancillary training to effectively reduce fuel consumption

January 2009 – January 2012

Kelley Amerit Fleet Services

Port Orange, Florida

As a Manager of Fleet Repair Facility for AT&T Communications my duties include:

. Ensured safe and reliable vehicles and equipment were available to meet operational

requirements.

• Conducted fleet evaluations to ensure maintenance standards are met.

• Authorized parts orders and purchase orders.

• Evaluated the need for any outsourced repairs and chose the vendor.

• Created an interdepartmental team environment to coordinate efforts to achieve cost

effective support of field personnel.

• Ensured the cleanliness and maintenance of the maintenance shops through regular

inspections and team motivation.

• Ensured vehicle management software was effectively utilized in the field.

• Assisted technicians in the repair of aerial lifts, cars, vans, light duty and medium duty

trucks as necessary.

• Fabricated and welded specialty support equipment as required..

Entire Parts Inventory.

Diagnosis of repair problems and scheduling routine maintenance for a variety of trucks,

trailers, power equipment and aerial lift trucks and other heavy equipment as well as DOT

Inspections.

2008 – January 2009

Mid Atlantic Youth Services

Butler, Pennsylvania

2006 – 2008

Manheim Auction

Pittsburgh Facility

As an Arbitration Frame Technician and Added Value Services Representative

at Manheim Auction my duties included:

• Responsible for six staff technicians in diagnosing problems with pre inspection of

auction vehicles.

• This position required internet skills to submit the “condition reports” of sold

vehicles to corporate executives.

2005 – 2005

Crane Cams

Daytona Beach, Florida

Machinist

Cam Grinder, CNC Mill Operator

1982 – 2005

Countryside Automotive Inc.

Butler, Pennsylvania

As a General Manager of Countryside Automotive my duties included:

• Full service professional automotive, truck, trailer facility offering antique and

classic auto restoration services.

• Pennsylvania State Inspection Station and full service repair center.

• Oversee fleet repairs to Armstrong Cable Company fleet trucks, trailers, aerial

trucks,power generators

• Manage diversified staff of employees

• Dot inspections for fleet trucks and trailers

Excellent reputation for diagnosing performance problems and writing extensive work

orders and estimates. Countryside Automotive is known for outstanding customer service.

As a Transport Specialist of Mid Atlantic Young Services my duties included:

• Transportation of Juvenile Offenders to Prison, Home Visits, Court Appearances,

Doctors Appointments and many other transport assignments.

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