Customer Service High School
Resume:
Yovanny V. Valdez
Tel:480-***-**** Email:*******@*****.***
Qualifications Summary:
A support professional experienced in fast-paced environments
demanding strong organizational, technical, and interpersonal skills. Trustworthy,
ethical, and discreet.. I ‘am Bilingual, able to speak English and Spanish fluently.
Detail-Oriented and resourceful in competing projects; able to multi-task
effectively. Able to work outdoors, Capabilities include:
* Word Processing & Typing
* Computer Operations
* Office Equipment Operation
Employment History:
Cook Server, Panda Express, Mesa, Az. (2005-2006)
* Attended incoming customers at a restaurant lobby. Demonstrated ability to
maintain composure and work efficiently in a fast-paced environment.
*Orchestrated store special events, managed customer relations and provided
exemplary service to all customers.
*Prepared Ingredients, marinated meats.
*Worked in the back preparing the meals(cooking)
*Responsible for closing and opening the store.
Inventory Clerk, The Roomstore Warehouse, Phoenix, Az.(2007-2009)
*Responsible for taking count of merchandise arriving at the warehouse.
*Responsible for various end of day reports to be sent to my superior.
*Trusted to process order made by customers.
*Responsible to training new workers.
Frame Inspector, The Rowley Construction, Mesa, AZ(Sept 2009-
Sep.2011) Responsible for making sure houses were correctly framed by the end
of frame inspection.
*Managed to be one of the top performers consistently.
*Operated heavy duty forklift to move lumber from one lot to another..
*Responsible for reporting day to day changes to upper management
*Customer Service repair duties on houses when asked.
*Transferring tools and hardware for the crews when needed.
Warehouse Clerk,The Roomstore,Meza AZ(Jul.2010-April.2012)
*In charge of receiving and shipping merchandise from store to warehouse
*Make sure customers receives furniture.
*In charge of cleaning store (dusting, vacuuming)
*In charge of putting together furniture for customers as well as for the
showroom.
Shipping/Receiving Clerk,Aero-Zone, Chandler, AZ(Feb.2012-Present)
*Receive aircraft material from small package and freight providers.
*Visual inspection of units, noting any damage found on units.
*Use documentation to inspect raw material.
*Accurately record results of incoming inspections on computer..
*Processing outgoing sales, from pulling parts from shelves, packaging units and
processing using FedEx or UPS shipping client..
*Use Fork-Lift and Pallet Jack to move material from warehouse to storage or
load/unload from freight trucks..
*Maintain a clean/safe environment..
Education & Training
Mesa High School, Mesa, Az (2003-2005)
Introduction to Computers and MS Office
Mesa Community College, Mesa, Az (2005-2006)
Fire Science
Reference: Upon Request
Contact this candidate