Sales Quality Control
Resume:
Briana R.Garcia
**** ***** *** *********., *** Angeles, CA
*************@*****.***
SUMMARY: Administrative support professional with excellent verbal and
written communication skills. Offering versatile management skills and
proficiency in Microsoft Office programs. Strong planner and problem solver
who readily adapts to change, works independently, and exceeds
expectations. Able to juggle multiple priorities and meet tight deadlines
without compromising quality.
2012- Present Luxury Auto
Leasing Marina Del Rey, CA
Executive Assistant
. Insurance verification and tracking on leases/financed vehicles.
Prepare all lender and DMV title documents. Bill and post vehicle
sales to accounting system. Log in customer payments, process vehicle
payoffs and forward collection accounts. Generate and maintain
commission reports for Sales Floor.
. Provide administrative support to management, other departments and
employees as needed.
. Answer multi-line telephone & routed to appropriate parties. Processed
and distributed mail, Order supplies and maintain office space.
2011-2011 Transportation Insurance Brokers
Glendale, CA
Accounting Receivable
. Processed deposits for multiple offices in several states. Multiple
forms of payments including cash, checks, direct debit ACH's, credit
cards, wire transfers and application of financed funding. Assistant
to Chief Financial Officer. Worked closely with Brokers and CSR's to
ensure payments were up-to-date in TAM.
. Diverse accounting experience in cash application, billing, month end
accounting close & Direct Bill Commissions. Streamlined all
team billing to facilitate accountability, reliability, and accuracy
of information. Responsible for setting client alerts, track payment
schedules, Notices of Cancellation, Reinstatements, and reimbursement
checks
2003-2011 The Jonathan Agency, Inc.
Los Angeles, CA
Account Executive/Sales
. High volume agency (Non-standard and Standard market). Mid-size
Commerical line accounts. Full service sales agent (From
quoting/binding/servicing/cross sales).
. Processed all new business and renewal bindings, endorsements,
cancellations, reinstatements, pre-billing/invoicing, finance
contracts and quality control procedures for all incoming policies.
. Responsible for maintaining current client data in computer system and
files. Maintain and manage policy expiration list. Worked closely with
Insurance companies and supporting staff to deliver superior customer
service to ensure strong client relationships.
. Managed customer portfolios, serviced relationship and cross-sold all
products and services.
West Los Angeles Community College Culver City, CA
Associates degree in Accounting in process
Active Property and Casualty Insurance License, California
License#: 0E95428
. FSC Rater, Applied Systems, TAM, MS Word, Outlook, Excel, Type 45 WPM
. 10-Key by Touch, Data Entry, Accounting (AP/AR), Bookkeeping, Payroll
. Excellent Communicator, team player, fast learner, enthusiastic, &
social person
Contact this candidate