Administrative Assistant
Resume:
Dear Hiring Manager:
RE: Administrative Assistant Job
Like you, I too am searching for that perfect match, a match that will allow me the opportunity
to utilize the skills and expertise I gained while working in administrative positions supporting
senior level executives, as well as skills obtained working as a project manager.
D uring my years of administrative and project management experience, I have worn many different
hats: organizer, accountant, coordinator, instructor, investigator, diplomat, negotiator, counselor,
facilitator, mechanic and inventory specialist, just to name a few. My jobs have required the ability to
develop close working relationships with executives, customers, business associates, families/students,
as well as, my co-workers.
While supporting senior level executives, a few of my responsibilities included: working with internal
and external executives/staff, juggling calendar appointments, screening phone calls, processing daily
correspondence, budgetary review/monitoring, bill payment, account resolution, dealing with highly
sensitive personnel matters, creating/working with spreadsheets, creating PowerPoint presentations,
coordinating meetings, gathering and compiling information to support initiatives of the vice president
and staff, ghost writing, and many other aspects of a busy executive's daily routine.
As a Project Manager, I was responsible for the coordination of all aspects involved with the
i nstallation of telecommunications equipment in offices ranging in size from Mom and Pop businesses
to large Fortune 500 corporations. The Project Manager's job required detailed organization,
ordering/tracking of all equipment sold to the customer to complete the project, face-to-face customer
i nteraction, assignment/scheduling of appropriate personnel to complete equipment installation and
software programming, supervision of assigned personnel, and communication with the customer
during and after the job to ensure the customer's satisfaction.
M y resume provides additional information relative to the qualifications and experience I will bring to
t he job. I feel certain, once you review my resume, you will agree, I possess skills that will qualify me
as a successful contributor to your organization and assure you I will be an asset to your office and
company.
I look forward to meeting with you to further discuss my skills and proficiencies. I can easily be
reached on either phone number shown below or via email, ********.*****@*****.***.
Gena A. Tu rner
Gena Adkisson Turner
411 Donie Road
Buffalo, TX 75831
903-***-**** (H)
512-***-**** (C)
Enclosure
Gena Adkisson Turner
411 Donie Road, Buffalo, TX 75831 903-***-**** ********.*****@*****.***
An experienced professional combining the skills of an executive assistant and project manager, resulting
in an exceptionally organized, coordinator, writer, accountant, instructor, investigator, diplomat, negotiator,
counselor, facilitator, mechanic, and inventory specialist, while developing close working relationships with
executives, clients, business associates, and co-workers.
WORK EXPERIENCE
Southwestern University (January, 2006 – June, 2013)
• Senior Executive Secretary to the Vice President for Enrollment Services (Office of Admission and
Office of Financial Aid), ensuring a smooth and efficiently run organization while providing the
Vice President and division staff members the tools and/or data necessary to facilitate a
successful student recruiting season each year.
• Maintained confidential personnel records, processed expense reports, reconciled monthly
corporate Visa statements, processed bill payments, monitored monthly budget reports.
• Responsible for calculating and processing incoming freshman and transfer students’ merit
scholarships and acceptance packets.
• Developed process and tracking system to streamline readmission application review and
decision notification.
• Created new employee check list ensuring employee had all appropriate equipment and
completed necessary documents upon arrival to facilitate a smooth start at their new job.
• Appointed as a member of University’s Reaccreditation Committee responsible for the review of
data/evidence from each University department to prove the University’s ability to provide
students the required coursework to meet the requirements prescribed by the Southern
Association of Colleges and Schools Commission on Colleges (SACSCOC). Work by this
committee resulted in Southwestern receiving accreditation for another 10-years of preparing
students to either further their education through graduate school or joining the work force and
contributing to the betterment of our society and nation.
Texas Department of Criminal Justice (October, 2002 – December, 2005)
• Administrative Assistant III working with the Project Manager and his staff in the New
Development Department creating a database software application capable of tracking inmates
from entry into the prison system until completion of all aspects of their sentencing requirements.
• Created tracking system, database repository, and assignment/completion of all Technical
Assistance Requests in conjunction with the rollout of the new offender information management
system (OIMS).
• Established a management/monitoring system for renewal due dates and preparation of all
annual purchase requests for maintenance and support for various software applications used in
the development/training associated with the OIMS system.
• Completely reorganized and indexed all office files, resulting in ability to easily and quickly locate
information/files, responsible for maintaining all office equipment in proper operation,
procurement officer for all office supplies, maintained annual equipment inventory, special
projects as assigned.
Mentor Graphics (January, 2001 – June, 2002)
• Executive Assistant to the Vice President World Wide Consulting and Marketing Director,
providing daily support including processing expense reports (converting international currency to
US currency), call screening, calendar maintenance, international/domestic travel arrangements,
correspondence, preparing PowerPoint presentations, budget monitoring.
AVAYA Inc (October, 2000 – December, 2000)
• Executive Assistant to the Vice President US Sales. Responsible for daily office activities --
calendar schedules, highly sensitive personnel matters, generating correspondence,
travel/meeting reservations.
• Supervision of the secretaries supporting division’s Directors.
• Worked with Vice President to eliminate the division, advising staff members of job layoffs,
providing necessary documentation to all affected personnel, and finally closing the office, putting
myself out of a job as well.
Lucent Technologies (October, 1996 – September, 2000)
• Project Manager in the Business Communications Systems organization. Interfaced with
customers to coordinate all aspects of the installation of PBX and voice mail systems.
• Executive Assistant to Vice President Sales US. Dealt with highly sensitive personnel matters,
generated correspondence, supervised division’s secretaries, and interface with distributors and
Value Added Resellers.
• Office Manager to Assistant Vice President. Liaison between the AVP and other corporate
executives. Responsible for personnel matters, budget coordination, sales/expense tracking,
correspondence, hardware/software support and special projects.
AT&T (August, 1993 – September, 1996)
• Office Manager. Asked by General Sales Manager to join the AT&T cable/switching equipment
sales organization.
• Responsible for personnel matters, budget coordination, and overall office management.
• Coordinator for numerous external/internal conferences attended by telecommunications industry
leaders, AT&T headquarters and department representatives.
• Administrative Assistant. Selected by the Director of State Government Affairs to assist in daily
activities associated with Regulatory and Independent telephone companies.
EDUCATION
BBA – Sam Houston State University
Numerous training courses attended through AT&T, Lucent Technologies, AVAYA, Inc. and Mentor
Graphics.
Skills: Microsoft WORD, EXCEL, PowerPoint, various email applications, database applications, Internet
usage, shorthand, typing ~60-70 words per minute.
Contact this candidate