Customer Service Sales

Neal N. Jackson

*** ****** ***., ********, ***** - Phone: 804-

***-**** - *****: ********@*****.***

Objective

To acquire a position where I would have the opportunity to apply my skills

and knowledge, and be a continued asset to the company.

Professional Experience

Stone Tablet Books August

2009-December 2012 Manager

0. Operate a superior customer oriented, efficient, cost-controlled, well-

merchandised, and profitable bookstore

0. Adapt to the competitive market by creating new products, improving

services, and promoting the bookstore in a new and innovative way.

0. Develop financial goals and monitor the results in areas of sales and

inventory.

0. Recruit, hire, evaluate, train and develop store personnel

LANDMARK pROPERTY SERVICES April 2003 - July 2009

Groundskeeper/Maintenance Tech

0. Responsible for maintaining the grounds, pool, spa, clubhouse, tennis

courts, paths, walkways, laundry rooms, lighting, parking lots, etc.

0. Installing retaining walls and sidewalks, plant and lawn care, etc. to

high-end commercial properties.

0. Demonstrates continuous effort to improve operations, decrease

turnaround times, streamline work processes, and work cooperatively

and jointly to provide quality seamless customer service.

0. Repair and replace AC units, dishwashers, garbage disposals, and

electrical fixtures.

Belleville supply company July 2000 - November 2002

Inside Sales

0. Maintained inventory, packaged, shipped and received UPS, FedEx and

all incoming/outgoing mail.

0. Updated and renewed annual contracts with customers.

0. Receives telephone requests for price quotations, purchase orders,

order changes, adjustments, and cancellations directly from domestic

customers, original equipment manufacturers, and distributors.

0. Aided technicians with heating and air conditioning diagnostics.

Education

VA Triumphant Seminary & College September 2004 - August 2008

Doctorate of Divinity Degree

Summary of skills

HVAC/CFC Certified Maintenance Technician.

Self-motivated with proven leadership qualities.

Exceptional writing, organizational and documentation skills.

Superior customer service; problem solving and strong attention to

details.

Goal oriented, client-focused, highly energetic.

References available upon request.

Contact this candidate