Customer Service Manager

V EDRANA RASUO

**** ********* *****

Greensboro, NC 27407

336-***-****

r ******@*****.***

EDUCATION

Priority Nursing Academy

Certification and state licensed received

G reensboro NC 03/2012-04/2012

EXPERIENCE

LeBauer Helthcare G reensboro NC 2012

- Volunteered as a phlebotomy technician

- Assisted the lead supervisor in drawing blood

- Completed over 100 successful "sticks"

WAL MART G reensboro NC 2001-2007

- Pharmacy Department Manager

- P rovided customer service to external as well as internal

customer

-Maintained merchandise presentation in Over the Counter

A rea

-Maintained Over the Counter Area in accordance with company

policy

- M aintained merchandise presentation in Over the Counter

A rea

- Supervised associated in the OTC area by assigning duties

- Set goals for associates that were met daily

- M anaged Customer Inventory f low to achieve financial goals

- Received and stocked merchandise in the OTC area

- Inventory Associate

- M aintained area of responsibility

- M aintained inventory accuracy

- M aintained merchandise presentation

- P rovided customer service to external customers

- Received and stocked merchandise througtout the store

- E nsured products were organized and stored according to

p rocedure

SYSTEM EXPERIENCE

- M icrosoft Office Suite ( Word, Access,Excel,Power Point )

ACCOMPLISHMENTS

- Certified Phlebotomy Technician

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