Customer Service Manager

Margaret Martin

**** *** *** *, **.Petersburg, Florida 33713

Phone: 727-***-**** E Mail: ***********@*****.***

Objective

To enhance and utilize my skills as a competent worker and make most out of my abilities that I have

gained through my experience. Good service is no longer enough in a fast growing business. You need a

person who is hard working, strategic, well determined, and have an excellent personality and a quick

learner to push your business to your clients.

Experience

Tradewinds Island Grand 12-15-200*-*-** 2008

Front desk Check guest in & out provide information about the facility. After 9 P.M. also take on

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Concierge.

Hotel Operator Answer all incoming and guest calls and have them directed to the proper department.

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Gateway Apartments 9 15-200*-*-*-****

Assistant Property manager – Showing clients apartments and explaining amenities. Running

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background & credit checks on prospective tenants. Accounts payable, and overseeing general day to

day office duties.

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Mortgage Investors Corporation 11-16-201*-*-** 2013

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Assistant loan officer – Educating Veterans on refinancing their VA home loans.

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Scherer Staffing

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02 15 2013 Current

BIC Graphic Customer Service, navigating the Oracle system and giving distributors information on

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BIC products. This assignment has been completed.

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Education

St.Petersburg College 08 22 2011 Current

Mass Communications

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