Customer Service Manager

Samara Luckey

**** ********* **. *********, ** 704-***-**** ********@***.***

Objective

To find a career where I can utilize my sales and management experience to increase the company’s

sales and growth

Skills Summary

Project Management Computer Savvy Bookkeeping

Report Preparation Customer Service Front Office Operations

Written & Verbal Scheduling Professional Presentations

Communication Marketing & Sales Child Care

General Office Skills Planning

Professional Experience

Manager, TGIFriday March 2011 June 2012

Oversee the daily activity of restaurant.

Scheduling.

Interviewing.

Customer service.

Bank deposits.

Production list writing.

Preparation list writing.

Manager, Monkey Joe’s Parties and Play June 2008 June 2009

Daily staff scheduling.

Inventory control.

Inventory ordering.

Customer Service.

Party management.

Party scheduling.

Closing.

Bank deposits.

Manager, Sweet and Sassy June 2007 May 2008

Daily staff scheduling.

Salon management.

Appointment setting.

Samara Luckey

Customer Service.

Party management.

Party scheduling.

Nail and make up application.

Hairstyling.

Process auditions and trainings.

Host/Key Holder, TGIFriday August 2003 June 2007

Daily staff scheduling.

Staff training.

Customer service.

Teacher’s Assistant, Temple Israel Religious School February 2006 May 2007

Served as lead teacher.

Assisted daily activities.

Child Care.

Lead Server, TGIFriday September 1990 June 1999

Serve food and beverages.

Scheduling of entire staff.

Received the “Vice Presidential Star” for service and sales/

Customer Service.

Education

GLASSBORO STATE COLLEGE

BACHELOR’S DEGREE

Interest.

o Working with others in a management environment.

o Working in the restaurant industry.

o Working with children.

o Working in the cosmetic industry.

4000 Courtland Dr. Charlotte, NC 704-***-**** ********@***.***

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Samara Luckey

References

Katie Heath 704-***-****

Steve Henning I and II 704-***-****

Rebekah Schiller 862-***-****

Theresia Henning Powers 704-***-****

Eric Fennell 704-***-****

Rebecca Puskar 216-***-****

4000 Courtland Dr. Charlotte, NC 704-***-**** ********@***.***

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Samara Luckey

*Salary requirements are negotiable.

4000 Courtland Dr. Charlotte, NC 704-***-**** ********@***.***

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