Manager Sales
Resume:
S ujalkumar S. M ist ry (Sujal)
***** ******** *****, **********, ** 20871
*********@*****.***
Objective: I am looking to work for a global brand in pursuit of further my career growth in the
Hospitality Industry as a Front Office Manager, Assistant/General Manager or Director of Sales of a full
service hotel.
P rofessional Experience:
H otel Equities LLC T/A Wingate by Wyndham, Aberdeen, M D – Assistant General Manager,
November 2012 – January 2013
• I was in charge of front desk, breakfast, engineering, and housekeeping department of a 107 room
hotel.
• I handled the accounting duties, which included daily deposits, monthly financial reports, accounts
payable and accounts receivable.
• I was managing a staff of 25 people including scheduling their shifts.
• Within three months, I was able to improve the Overall Guest Satisfaction scores from 5.9 to 7.4.
Following employment all under same ownership group, but each is an individual L imited Liability
Corporation (LLC’s)
ADA Properties L LC T/A Wingate by Wyndham, Aberdeen, M D – General Manager, August 2012 –
November 2012
• I was in charge of front desk, breakfast, engineering and housekeeping department of a 107 room
hotel. I made calculated decision to improve t raining, quality of the hotel, and profit for the company.
• I attended our weekly Revenue Management Calls with the Wyndham Cooperate Office on price
s trategy, competitive set analysis, reviewing STAR and Rubicon Reports. This allowed us to make
decisions on our SRP’s and room rates.
• I improved the overall service and the motivation of the staff. Upon my arrival, the Front desk was
poorly operated but with improved t raining methods I lead the staff to be consistent with brand
s tandards.
• Along with my Director of sales we were able to increase group sales and 10% from 2011.
Fam Group LLC T/A La Quinta I nn and Suites, Chambersburg, PA – General Manager, Ma rch
2012 – August 2012
• In charge of a new property in a concentrated market I structured staff for optimum production and
sales. I made calculated decisions establishing the new property in the market.
• I also doubled up as a Director of Sales for the property; I devised a plan to target local industr ies,
colleges, government business, and sports tournament to help us diversify our sales. I also developed
various packages for particular events and occasions,for example, thanksgiving package.
• One of my proud achievements was due to my aggressive sales techniques and decision making. We
were on target for 2012 to generate $1million in revenue. This was beyond the targeted revenue budget
of $850,000.00 for a 49 room property.
Pooja LLC T/A Days I nn by Wyndham, Aberdeen, M D – F ront Office Manager, July 2011 –
F ebruary 2012
• I took care of all front of house operations, including overseeing housekeeping and utili ty staff.
• I was in charge of t raining all staff in guest services and housekeeping department.
• I handled the accounting duties including daily deposits, accounts receivable, Accounts Payable, and
monthly financial reporting.
• I also worked on increasing group sales for the hotel. In 6 months I was able to improve group sales by
20% for 2010.
Sai Baba LLC T/A Super 8 by Wyndham, Havre De Grace, M D – Operations Manager, May 2008 –
J une 2011
• I star ted as a front desk attendant and remained in the position for 18 months. I demonstrated the
ability for advancement and knowledge of sales, revenue growth, and staff management.
• I worked on a sales plan as a front desk attendant and made suggestions to the general manager to
i ncrease profit.
• I was promoted to operations manager after 18 months and took over staff management, sales, and
guest services.
• As an operations manager I was able to increase revenue by $100,000, during a tough economy.
E ducation:
Luton Sixth Form College – September 2001 – June 2003
Associate Degree; Business Management
Penn State University, January 2005 – May2008
Major Coursework ; Economics
K ey Hospitality and Related Skills:
• Knowledge and experience of various PMS systems like Fosse, Marsha, Opera, On Q Hi lton,
N i tevision.
• Knowledge and Experience of Accounting packages M3 and Quick Books.
• Leadership and constructive decision making.
• Ability to work inside a budget and exceed numbers.
• Ability to tu rnaround failing hotels and put them of a successful path.
Contact this candidate