Customer Service Manager

ARIANNA CHAVEZ

*** ******* ***** *** *** ***** Annapolis, Maryland 702-***-****

*********@*****.***

PROFESSIONAL EXPERIENCE

Planet Hyundai Las Vegas Nevada United States

Receptionist/ Cashier/ Courier March 2011-Present

OBJECTIVE

Seeking full time position with a company to utilize and challenge my skills.

SKILLS

Operate telephone switchboard to answer, screen, or forward calls, providing

information, taking messages, or scheduling appointments

Deliver excellent customer service by greeting and assisting customers.

Transmit information or documents to customers, using computer, mail or facsimile

machine.

Address customer inquires and resolve complaints.

Perform administrative support tasks such as proofreading, transcribing handwritten

information or operating calculators or computers to work with pay records, invoices,

balance sheets, or other documents.

Organize and maintain customers car deals, bank statements and check books.

Disbursement of salesmen and all employees checks and bonuses.

Responsible for training all new hires in receptionist/cashier departments.

Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Receive payment and record receipts for services.

Responsible for using company vehicle to deliver documents and messages.

Deliver documents, currency, messages between establishments.

Obtain signatures and payments or arrange for recipients to make payments.

Perform general office and clerical work such as filing materials, operating duplicating

machines.

EDUCATION

Durango High School Las Vegas Nevada United States

High School Diploma June 2010

Kairos School of Ministry

September 2010- June 2011

Courses- Prophetic Ministry/Global Outreaches

Community Outreaches- Chaplin Services- Volunteered at Retirement Centers

REFERENCES

Craig Duke- Service Manager 702-***-****

Rob Saunders- Walgreens Store Manager 702-***-****

Eva Gyzrcon- Marketing Manger 702-***-****

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