Customer Service Maintenance

Christafer Michael Wren

*** ******** ***.

Crestview, FL 32536

850-***-****

Objective: Freight Broker Dispatch

Highlights of Qualifications

• Over 17 year’s professional experience with the public.

• Personable and persuasive in communicating creatively with customers from all cultures and

economic levels.

• Proven skill in persevering to solve customers’ problems.

• Self-motivated and confident in making independent decisions.

• Very well organized and able to meet deadlines.

Relevant Experience

Customer Service & Data entry

• Received and entered customer orders into the system.

• Reviewed in stock and out of stock merchandise.

• Oriented customers by answering questions regarding products.

• Arranged for out of stock merchandise to be delivered from other warehouses.

• Arranged for payments of accounts, received payments, and credited payments.

• Prepared reports of soldier movements, supplies, and logistics

• Completed maintenance records, scheduled maintenance, and ensured timely completion of all

maintenance of a 100 vehicle unit

Driving and Communications

• Operated 24 thru 26 foot straight truck while making deliveries.

• Operated 24 thru 80 tractor trailer while making deliveries

• Load and Unload delivery trucks while storing product properly.

• Maintained effective communications via two-way radio and cell phone.

• Communicated any customer concerns immediately with supervisor or sales reps.

• Performed pre and post trip inspections of all vehicles.

• Ensured all fluids where at their required levels, adjusted as needed.

• Transport passengers using 15 passenger van

• Transport passengers using 35 passenger buses.

• Ensured all shipping paperwork was in order and verified all cargo.

• Established routes using GPS or route trip planning software.

Employment History

Police Officer, Department of Defense, Eglin AFB, FL

2008.12

2005-08 Driver/CSR, Batesville Casket Co., Fort Walton Beach, FL

Commanding Officer, 309th Transportation Detachment, USAR, Panama City, FL

2008-11

2004-05 Driver, Southeastern Underground, Pensacola, FL

2003.4 Delivery Driver, Goldring Gulf Distributing, Fort Walton Beach, FL

1997-99 Delivery Driver, PJAX Trucking, Toledo, OH

Education

Bachelor of Arts in Criminal Justice Administration – Columbia Southern University (Currently Attending).

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