Gary Demore
*********@*******.***
Home 215-***-****
Chalfont, PA 18914
Cell 215-***-****
SUMMARY
Results-oriented Information Technology professional with excellent project
and people management skills. Proven track record and significant
experience implementing technical projects and improving processes across
mainframe and middleware platforms. Excellent troubleshooting, problem
solving, cost control, and budget management skills while managing a team
of technicians in a diverse workgroup setting.
PROFESSIONAL EXPERIENCE
INFORMATION TECHNOLOGY CONSULTANT 2011-2012
IT Project Manager - Yellow Pages Group
Serving as an IT Infrastructure Project Manager at Yellow Pages Group to
implement and execute a comprehensive Disaster Recovery Plan across
platforms and applications.
. Reengineered Disaster Recovery plan to reduce storage and hardware
resources, saving capital and expenses annually.
. Audited and altered hot-site contract with a major IT company to
improve language and reduce overall costs by 15%.
IT Manager - Lodestar Ventures
Acted as interim Manager to overhaul all IT systems and processes for a
small consulting firm.
. Selected, purchased and implemented all Network hardware and software
delivering project at 40% less than original quote.
. Reduced company's travel budget for consultants by more than 50%
through the implementation of remote meeting, training software and
the use of Web cams.
HARLEYSVILLE INSURANCE COMPANY 1998-2011
Information Technology Infrastructure Manager
Responsibilities included the management of Servers (hardware and
software), Software Release Management, Systems Programming, Database
Administration, Storage Administration, Budget Management, Staff
Administration, Infrastructure Management, Data Center Management, Project
Management, and Capacity Planning. Accomplishments Included:
Department Management/Cost Control:
. Created and maintained an $8 million dollar department budget for 13
years.
. Managed and administered a team of 10 direct reports, which grew up to
30 at times.
Server Management:
. Accepted expanded responsibility of Enterprise Server management. (500
Servers) in addition to an IBM Mainframe environment.
. Upgraded Server Farm infrastructure with 20 state of the art Dell
Server Racks with dual PDU capability, which provided electrical power
redundancy for all servers.
. Kept Operating System software current by upgrading the Server
Enterprise environment from Windows NT to Windows Server 2000 then to
Windows Server 2003, and then to Windows Server 2008.
. Implemented Microsoft Operations Management environment (MOM), which
eliminated the need for third party vendor Alerts and Notifications of
server activity.
. Improved automated server alerts and notifications by upgrading to
Systems Center Operations Manager (SCOM) as a replacement of MOM.
. Implemented Blade Technology for Windows Servers. Built a ten chassis
environment and populated it with Dell models PE1855 and PE1955 blade
servers to reduce power consumption and save server rack space.
. Built Server and Desktop virtualization environment using VMWare's ESX
host software. Populated 45 ESX Host environments with VM Servers and
Virtual Desktops, which saved on capital expenditures for servers and
desk tops, data center space and power consumption.
. Implemented upgrades to Active Directory, Exchange, and Vsphere, that
kept software current.
Software Release Management:
. Upgraded Team Foundation server to 2008 to keep software current and
improve the life cycle infrastructure environment.
. Migrated source code for the commercial lines policy administration
system from vendor to in-house after purchase of the system. This
change introduced better system control and shortened the timeframe
for code changes.
Systems Programming Management:
. Built an OS/390 system, which included the evaluation and
implementation of System Management tools, which introduced new
functions such as automation and WLM goal mode, then converted the
entire workload from VSE to OS/390.
. Kept Operating System software current by upgrading to OS/390 2.5,
2.8, 2.10, z/OS 1.4, 1.6.
. Implemented new storage technology such as IBM 3494 MAGSTAR ATL and
VTS, for tape automation and implemented EMC Symmetrix disk arrays for
disk storage.
. Kept mainframe hardware in-sync with the growing workload by
implementing processor models CMOS 9672-R55, 9672-RD6, 9672-R56, z-
series processors 2064-103, 104, and 105.
. Instituted initiatives such as information Security, Capacity
Planning, and Database Administration to improve overall
infrastructure management.
. Implemented DB2 Version 7 on OS/390 mainframe environment.
. Upgraded System with technology updates such as LPARs, SYSPLEX and
FICON channels.
. Implemented Websphere Application Server 4.0.1, 5.0, and 5.1 on the
mainframe then on Windows Servers, to keep software current.
. Decreased monthly software cost by implementing Variable Workload
Pricing.
DaL-TILE CORPORATION, INC. 1996-1998
Technical Support Manager
Responsibilities included the management of Data Center Technical
Operations, Data Base Administration, and Micro/LAN services within the
Lansdale Information Systems Center. Additional responsibilities included
capacity planning, resource management, and overall OS/390 mainframe
support for the enterprise.
SYSTEMS AND COMPUTER TECHNOLOGY INC. 1986-1996
Technical Services Manager
Responsibilities encompassed the management of Systems Programming
activities within Temple University's Computer Services. These activities
included the support of MVS/ESA and VM/ESA in IBM 3090 environments, SNA
data communications, RS/6000 servers, and the administration of ten direct
reports. Additional responsibilities included Capacity Planning, software
performance, new software evaluations and recommendations, project
management, and software budgeting.
EDUCATION
Computer Science Degree, PEIRCE COLLEGE, Philadelphia, PA
Graduated Magna Cum Laude, GPA 3.89
SPECIALIZED TRAINING
IBM technical training certificates for Certificate in 'Management Problems of
MVS and VM operating systems. the Technical Person in a Leadership
Themis training certificate in 'DB2 / SQL Role'.
Programming and Design. Evelyn Wood Reading Dynamics.
Attended, Kepner/Tregoe Project Firewall and Security training -
Management training. Techknowledge.
Attended 'Self-Directed Team Building' IBM OS/390 Expo Conferences - Five years.
training.
Certificate in 'How to Manage Conflict, Attended Leadership Challenge - seminar.
Criticism, and Anger'. Attended VMWorld conference (three
years).
Certificate in 'Coaching and Team
Building Skill for Managers.
TECHNICAL SKILLS
Experience supporting IBM Hardware 2064, Experience managing Windows Server
9672, 9021, 3090, 308X, 4381, 9370, 3745, environments.
RS/6000, MAGSTAR 3494. Experience managing technical people and
Experience supporting IBM Software z/OS, adapting to multiple personalities.
OS/390, MVS/ESA, VM/ESA, AIX/6000, Experience in designing, tracking, and
MVS/XA, VM/XA, VM/SP, VTAM, CICS, and implementing technical projects and in
DOS/VSE. the use of PC based scheduling tools.
Experience programming with Assembler, Experience managing mainframe and
COBOL, RPG, and SAS. middleware workloads.
Experience with Desktop and LAN
computing.