Monica Munoz
* **** *** ****** ******, Victorville, C A 9 2392
C ell: 7 60 792 - 7254 : m ********@*****.***
Professional Summary
To obtain a challenging and responsible Administrative position eventually leading to
managerial position. Working in an established and customer-oriented atmosphere, offering
knowledge to grow and learn new skills.
Core Qualifications
Excellent customer service skills. Filing alpha and numeric
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Ability to work with people of all levels Office Manager skills
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and provided team support. Payroll
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Able to work in fast paced setting and Certified Payroll
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meet deadlines. Timekeeping
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Excellent Communication Skills Typing about 40 to 50 wpm
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Dependable 10 key by touch
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Flexible Microsoft Word, Power Point
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Self Starter CMS AS400 system
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Eager and Fast Learner Excel
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Excellent Phone Skills Certificate of Ethics
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Skire Unifer Bilingual Spanish
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Document Control
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Experience
O ffice Manager/Timekeeper Payroll
October 2006 to December 2010
S kanska USA Civil – Riverside, C A
Successfully worked on four construction projects as a Office Manager, making sure all
Invoices were paid, data entry, answering phones, responsible of getting payroll done on
time, Filing, making sure all to and from correspondence was put correctly on document
control, which was scanning and copying all paperwork, ordering materials, was involved in
Safety committee, and helping Engineers with any tasks that need to be done.
Owner/Manager
November 2002 to October 2006
Jani King Janitorial – Victorville, C A
Franchise Owner of Commercial Cleaning Services, Making sure all facilities were cleaned
correctly, managing 5 employees with there duties, making sure payroll is done in a timely
matter, ordering supplies, customer service.
S hipping/Traffic Clerk
February 2002 to October 2002
S undance Spas – C hino, C A
Dispatched delivery to various dealers of our manufactured spas/merchandise through
private and in-house truckers. Enjoyed dealing with customers with new orders, receiving
and data entering on new spas being made and clarifying all requests either in person or by
telephone.
D ata Entry Clerk
February 2000 to October 2000
D ynCorp Data Capture Center – Pomona, C A
Scanned and then input all census data received into the main computer system through
common data entry methods.
Receptionist/ Data Entry
November 1990 to January 2000
I nsurance Billers of America – Chino/San Diego, C A
Entered all Patient's Insurance Information; answered heavy phone inquiries in both English
and Spanish, performed various clerical duties, and traced any delinquent claims though
various Insurance Companies.
Education
G arey High School
Pomona, C A
Professional Affiliations
North-West College
Medical Assistant