Human Resources Management

ANGELA C. PAOLILLO, PHR

MOBILE: 813-***-****

e-mail: *********@*****.***

Human Resources Management Profile

Results orientated professional with highly developed management, problem

solving and decision making skills.

Ability to drive success by combining excellent strategic HR management,

leadership and employee relations skills.

Core Competencies:

- Performance & Compensation Management

- Legal & Regulatory Compliance

- Employee Relations

- Strategic HR Management

- Organizational Development

- Training

Professional Experience

NeuroRestorative - Tampa. FL~ 2012 to 2013

Regional Human Resources Director

Responsible for managing multi-state Human Resources operations including

leading a team of Regional HR Professionals to deliver strategic HR

initiatives throughout the organization.

. Develop and provide proactive and strategic HR solutions to complex

workforce related issues.

. Lead the planning and implementation of the operating group's human

resources related strategic and tactical business plans for each regional

group.

Provide guidance and consultation to management regarding performance

management, staffing, disciplinary actions and policy interpretation.

. Collaborate with Operations leadership teams on the quality improvement

process to develop and retain employees and promote quality of service.

. Conduct internal hotline call and grievance investigations and resolve

employee relations issues.

Ensure consistent application of HR programs, policies and practices used

across the regional group and the Network. Develop, review and revise

policies.

. Ensure the proper investigation and resolution of employee relations

issues. Review and approve employee discharges and other disciplinary

actions.

. Perform program audits in conjunction with state and governmental

agencies to ensure compliance with applicable laws.

. Work with corporate legal team to address and resolve all legal

employment related claims.

. Work with corporate Compliance department and ensure that all compliance

training is delivered and tracked appropriately.

. Manage Workers Compensation programs. Partner with Risk Management to

mitigate accident occurrences.

. Plan, develop, implement and facilitate training programs.

. Coach Managers and supervisors to improve skills in interviewing,

disciplining and writing performance appraisals.

MarineMax - Clearwater, FL~ 2006 to 2012

Regional Human Resources Manager

Responsible for managing all human resources functions for marine

dealerships located throughout the United States.

Provide guidance and consultation to management regarding legal

compliance, performance management, disciplinary actions and policy

interpretation.

Conduct internal investigations and resolve employee relations issues.

. Oversee the performance review process and participate in companywide

Topgrading and Talent Review process.

. Developed the MarineMax Mentor program for Sales and the Technical Ladder

program for marine technicians.

. Responsible for managing compensation, and developing pay plans for all

positions.

. Manage and carry out reductions-in-force and location closures as

necessary.

. Develop and deliver management training workshops; performance

management, preventing workplace violence, preventing harassment,

workplace safety and disciplinary counseling.

. Frequently visit each location to proactively provide human resources

assistance, speak with managers regarding any areas of concern or

opportunity, and establish a consistent human resources presence.

. Manage workers compensation and drug free workplace programs. Oversee

company Benefits and 401(k) Plans.

. Served as Project Manager on the following: ADP EV5 upgrade, on-line

benefits, and ADP unemployment claims management program.

Bausch & Lomb - Clearwater, FL ~ 2005 to 2006

Senior Human Resources Representative

Responsible for implementing HR programs and other Corporate directives

associated with employee relations, compensation, benefits, performance

management, diversity and staffing for a medical device manufacturing

facility.

. Resolved employee relations issues and facilitate fair and consistent

resolutions.

. Investigated and resolved alert line claims regarding discrimination,

harassment, and injury.

. Provide guidance and consultation to management regarding state and

federal regulatory laws and guidelines, including EEOC, FLSA, ADA and

FMLA to ensure compliance.

. Participated and presented HR information during FDA and compliance

audits.

. Interpret programs and policies and provide guidance to management on HR

issues.

. Partnered with Corporate HR, Employee Relations, Compensation and

Benefits staff as required to resolve issues.

. Planned and conducted HR training and learning sessions.

. Represented the HR department in weekly leadership meetings; facilitated

table discussions regarding significant HR issues. Generated and

presented weekly headcount and staffing reports to plant leadership team.

. Managed the Performance Management and review Process.

. Coordinated Viewpoints employee opinion survey. Support change

initiatives to achieve business goals.

. Reviewed the training process flow to identify gaps and implement

recommendations for improved training deliverables within the plant.

The Home Depot - Tampa, FL ~ 2002 to 2005

Human Resource Manager

Managed all HR functions for a 275-employee location with $64 million in

annual sales. Responsible for directing all Human Resources activities

including HR business and process initiatives, staffing, training,

performance management, employee relations, compensation, benefits and

compliance.

. Responsible for Human Resources activities including driving the HR

review process, HR business initiatives, staffing, training, performance

management, compensation management, career development, employment

practices and benefits administration.

. Managed the hiring process to ensure legal and corporate policy

compliance. Forecast and analyze workforce planning and execute store's

staffing strategy focusing on proper full/part time mix, demographics and

diversity including EEOC/AAP compliance. Negotiated salaries while

maintaining compliance with wage budget.

. Managed employee relations issues including all internal investigations

and reports. Ensure fair and consistent resolutions regarding associate

counseling, ADR, Open Door policy, terminations and other workplace

concerns. Research SOP's and corporate compliance policies as needed.

Manage all UC claims and attend UC hearings.

. Managed AAP/EEO programs for facility, served as Compliance Officer.

. Provided consultation to management regarding disciplinary actions,

labor/legal issues, terminations, employee relations, wage/hour issues,

ADA, FLSA, FMLA and EEOC issues.

. Partner with corporate legal department on all EEOC charges and other

employment related legal cases. Investigated all alert line calls.

Provided counseling to associates regarding job related and personnel

grievances.

. Oversee and evaluate all performance reviews, provide guidance and

training to Management. Oversee and evaluate all salary offers and

increases, provide recommendations to ensure internal and external pay

equity.

. Developed and facilitated supervisory, leadership and performance

management training programs.

Coca-Cola Enterprises Tampa, FL ~ 2000 to 2002

Employee Relations Manager

Managed Human Resources activities involving developing, maintaining and

improving the Employee Relations role within the West Florida region.

Ensure the training and adherence of personnel policies & procedures for

1,000 employees located in five manufacturing and distribution facilities.

Supervised staff of four Human Resources professionals.

. Provided consultation to management regarding disciplinary actions,

labor/legal issues, terminations, employee relations, wage/hour issues,

ADA, unemployment claims, FLSA and EEOC issues. Respond to all EEOC

charges and other employment related legal cases. Attend depositions and

hearings.

. Managed Human Resources activities to include: recruitment/employment,

transfers and promotions, Affirmative Action and EEO compliance, local

benefits administration, orientation and training.

. Provided counseling to employees regarding job related and personnel

grievances.

. Performed research for labor/employment issues, including consultation

with labor attorneys, governmental agencies and EAP professionals.

. Conducted internal investigations, prepare investigation reports and make

appropriate recommendations for action.

. Facilitated focus group meetings to address employee concerns and issues.

. Oversee and evaluate all performance reviews, provide guidance to

Management as requested.

. Researched compensation issues as needed and make appropriate

recommendations.

BAE Systems/British Aerospace - Tampa, FL ~ 1997 to 2000

Senior Human Resources Representative

Responsible for generalist functions and managing compensation and benefits

programs for the engineering/manufacturing facility of an international

aerospace simulation company. Worked closely with corporate compensation

and benefits managers and Government contract managers.

. Performed research for labor/employment issues, including consultation

with attorneys and governmental agencies.

. Partnered with Safety/Security department on all workers compensation

issues.

. Responsible for implementation and compliance of Affirmative Action Plan.

. Responsible for preparing annual Department of Labor Reports.

. Managed company wide compensation program.

. Established salary ranges and grades, employment offers and salary

increases.

. Developed company compensation strategy, policies and procedures and

conducted compensation training.

. Negotiated with Labor Unions on compensation & benefits issues.

. Provided consultation and training to management to resolve employee

relations issues, disciplinary issues, labor law and legal questions.

Conducted internal investigations. Ensured adherence to corporate HR

policies.

. Conducted salary surveys and internal/external salary analysis.

. Created positions and developed corresponding job descriptions and salary

ranges.

. Managed company-wide benefits programs and annual enrollments. Managed

401-(k) and retirement benefits program.

. Responsible for recruitment and hiring of professional and technical

positions. Provide employee career path counseling.

Keystone Peer Review - Tampa FL ~ 1995 to 1997

Human Resources Supervisor

Associated Marine Institutes, Inc. - Tampa, FL ~ 1994 to 1995

Human Resources Specialist

Lutheran Social Services - Tampa, FL ~ 1990 to 1994

Employee Relations Manager

Education / Professional Associations

Strategic Human Resources Management Certificate, Cornell University

B.S. Degree Management/Marketing, Magna Cum Laude, Tampa College, Tampa, FL

A.A.S. Degree Communications, Suffolk Community College, Long Island, New

York

Professional in Human Resources (PHR) Certification

Lean Six Sigma Green Belt

Member of the Society of Human Resource Management

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