Customer Service Sales

ERICA SCHUMACHER

*** ******* ****, * *******, O H 43228 C : 330-***-**** **********@*****.***

SUMMARY

Dedicated Customer Service Representative and Brand Ambassador with outstanding ability to

establish rapport with clients. Energetic, outgoing and driven to reach company goals and contribute

to the success of the agency.

HIGHLIGHTS

Energetic work attitude Flexible schedule

Fashion knowledge Brand recognition optimization

Friendly and enthusiastic Approachable and professional

EXPERIENCE

Promotional Model

06/2013 to Current

Greenhouse Agency - Columbus, OH

Inform consumers of the product's quality and value in order to influence

customer buying decisions.

Create sales opportunities by providing samples to consumers

Generate sales opportunities in various venues.

Brand Ambassador

06/2013 to Current

Event Pro Strategies - Phoenix, AZ

Effectively promote brand names

Maintain friendly and professional customer interactions.

Share product knowledge with customers while making personal

recommendations.

Brand Ambassador

06/2013 to Current

Adelante Live - Chicago, I L

Answer customers' questions regarding products, prices and availability.

Inform public about new and existing products.

Portray brand image in a professional manner

Build consumer preference

Artist's Assistant

10/2012 to Current

Wine and Canvas Columbus - Columbus, OH

Replenish and maintain supplies to ensure availability for customers.

Administer all opening and closing procedures in varied locations.

Answer customers' questions and address needs throughout event.

Marketing/Promotional Model

11/2011 to Current

DBC America - Columbus, OH

Promote major brands of adult beverages

Directly interact with potential customers

Effectively maximize influence on consumer demand

Marketing/Promotional Model

10/2011 to Current

Preston Marketing Concepts - Columbus, OH

Provide product information to prospective clients.

Increase product awareness in a friendly and professional manner.

Create positive association for products and companies.

EDUCATION

Radiology/Art

Alderson-Broaddus University - Philippi, W V

Double majored consecutively

Member of Women's Soccer Team

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