Customer Service Sales

T homas McVey

Cell: 1-931-***-****

Home: 1-727-***-****

Email: *********@***.***

Skills: Word, Excel,Powerpoint, Outlook, Yardi Voyager, AMSI

P rofessional Experience

GSA Applications - I nside Sales Representative - 8/2013 - present

• Calling existing and new customers for GSA accessing services.

• Make 100 to 150 calls daily

• Excellent telephone communications along with good customer service

relations.

T r ugreen – Seasonal Call Center Supervisor - 12/2012 – 6/2013

• Supervised own team of Associates to achieve Inbound Sales.

• Extensive knowledge in all aspects of lawncare/treatment

• A Team leader who helps maintain motivation and a positive atti tude.

• Excellent customer service skills and telephone communication with

good work ethics.

GSA Applications – Cell Center Representative – Lead Qualifier -

04/2012 – 08/2012

I processed 100 to 150 outbound calls daily setting appointments and

qualifying new prospects for GSA accessing services.

E xcellent telephone communication and customer service skills with good

work ethics.

Sun Communities – Community and Sales Manager - 04/2001 -07/2011

Community Mobile Homes and Apartment Sales, M aintenance,

M aintenance Supervisor

W ith managerial, sales, marketing and maintenance skills I grew 3

communities.

Maintained rent collections, evictions, financial reporting, capital

expenditures, budgeting, profit & loss statementsand payroll

management.

Exceeded all Company goals.

Excellent Customer/Tenant Relations.

Responsible for all maintenance, curb appeal and home renovations.

Twice winning the highest company award th rough hard work dedication.

Numerous t imes winning Sales Person of the quarter and Safety award of

t he quarter with many certificates.

Completed Yardi software t raining, Fair Housing, and Manufactured

Home Installation/Retailer t raining courses.

P revious Experience

Performed 20 years in the Lawn Care Industry in the capacity of Manager

(Branch and Field), Sales and Telemarketer.

Education

T homas Nelson Comm. College, Hampton Va. – Commercial

A r t/Psychology, Degree not completed.

L icenses: TN Manufactured Housing Installer/Retailer L icense.

L awncare/Tree & Shrub Chemical licensed in various states.

Affiliations

Past member of the TN Manufactured Housing Association.

Contact this candidate