Sales, General Manager, Director

225-***-****• *************@*****.***

James Houtman

**** ****** ***** **. *******, Louisiana, 70791•225-***-****• *************@*****.***

James Houtman

Objective

Bringing 16 + years of professional food and beverage management experience. Exemplify leadership qualities

and professionalism, backed by a consistent, verifiable record of achievement. A goal driven individual with a

passion to excel on the professional front. Skilled in initiating conversations with people of all ages, with a

strong ability to sell and up sell.

E xperience

2012-present

St. James Place (A Full-Service, Non-Profit, Baton Rouge, LA.

Continuing Care Retirement Community)

Dining Service Manager

Managing of multiple dining outlets, ranging from fine dining to cafeteria style outlets and banquets

Instrumental in creating Duplantier Catering by St. James Place

Planned and created menus for banquets and catering.

Contributed for continuous improvement of service standards and working with the sales department in

the marketing of St. James Place.

Head of outreach committee, responsible for organizing and raising money for various foundations.

2007-2012

Holiday Inn Baton Rouge South (MMI Baton Rouge, LA

Management)

Food and Beverage Director

Responsible for all food and beverage at a 334 sleeping room property which consists of a full service

restaurant, banquets with 11,732 sq. ft. of banquet space and a full lobby bar

Hire, train and manage a full department staff of managers and hourly

Planned and created menus for banquets and restaurant

MMI awards : Department of Year 2008, Dining Room of the Year 2007, 2008 and 2009, Kitchen of the

Year 2008, 2009

2005 - 2007

ARAMARK ( University of Monroe at Monroe, LA.

Louisiana)

Location Manager

Responsible for the University of Monroe cafeteria, running a 3-week menu cycle with 7 different food

bars to choose from

Prepared catering events on and off site ranging from private dinners to catering up to 800 people

Followed and met all budgets and targets

2002 –

2005

Chartwell’

s (Compass Group) Louisiana State University Baton Rouge, LA

225-***-****• *************@*****.***

James Houtman

Union Retail Manager

Managed all operations of multiple food retail outlets ( Pizza Hut, Chick-fil-a, Blimpies, Freshens

Smoothies, create your own pasta line, grab and go retail, and a self-created concept that change yearly)

in the Louisiana State University Student Union with 3.9 million in sales

Maintained weekly, monthly and yearly budgets

Managed 130 team members and 7 supervisors

Increased sales first year by 7%

Education

Southeastern Louisiana University

Fashion Merchandising with a minor in marketing

Certified Food & Beverage Executive ( American Hotel & Lodging Educational Institute )

Peabody Hotel Memphis, Manager on Duty Training

Certified Serv Safe

Compass Group Human Resource Development Series

Power of Many Diversity Awareness Training

Compass College 1 and 2

References

References are available on request.

Contact this candidate