Quality Assurance Manager

Arthur L. Jones

** *** ***. **********, *.I. ****1

Tel: 401-***-**** • ***********@*****.***

Maintenance Director with over 15 years hands on experience in a fast-paced corporate environment. Experienced in

all aspects of facility maintenance management to include: training individuals in repairs/replacement, inspecting

completed work for compliance to code, ensuring all work is completed in a timely manner within the allocated budget

without jeopardizing quality, designing and scheduling of planned maintenance projects, extensive experience in

emergency repairs, vendor relationships, scheduling, ordering and tracking of material shipments, product compliance

to specifications, and customer/consumer relations.

Core Professional Strengths

Project Management Leadership/Team Building Quality Assurance

Process Analysis/Improvement Technical Writing/Manuals & Guides Training Maintenance Techs

Strong Presentation Skills Organization/Time Management Written/Verbal Communication

Trained Facilitator Internal/External Business Relations Customer/Client Relations

Professional Experience

Municipality of Loon, Bohol, Philippines Apr 2010 – Apr 2013

Managerial/Infrastructure Consultant

As an active member of the Peace and Order Committee I was responsible for implementation of

all approved changes in municipal infrastructure, directing construction, visual inspection of

prior work, and training all new repair personnel to meet acceptable standards.

Low Priced Contracting, Inc., Facilities Maintenance Oct 1999 – Mar

2010

Owner/Operations Manager

Responsible for daily company operations to provide planned and emergency maintenance

services for a major national and international retail clothing corporation to include: site

inspections, designing, scheduling and leading all planned maintenance projects, coordination

with district and store managers to ensure compliance to store floor plans, loss prevention

assessments, assignment and deployment of maintenance teams, coordination of emergency

repair efforts, training of new employees to meet quality standards ands local codes, invoicing,

and travel coordination.

Raytheon Service Company Dec 1994 – Sep 1999

Quality Assurance Engineer Sep 1996- Sep 1999

Responsible for all aspects of contract conformance to include: new product design

specifications, vendor communications, first article evaluations, inspection criteria for

established products, inspection of all incoming shipments for product compliance,

documentation, reporting, and QA/Repair staff and Customer Service training.

Lead Repair Technician/Parts Manager Dec 1994 – Sep 1996

Responsible for repairs to fiber optic products, training and evaluation of new employee

candidates, training of repair staff, administrative reports of department performance to

management. As Parts Manager, was responsible for maintenance of the repair parts inventory to

include ordering, receiving, and tracking usage to establish ordering points.

United States Navy, Petty Officer, DAV Nov 1984 – Jul 1995

Formally Trained in Electrical/Electronic Repairs Technician • Consistently Rated in Top 10% of

All Petty Officers • Certified Master Instructor MK92 FCS • Command Athlete of the Year

Weapons Department • Command Training Counselor • Proven Manager and Leader

Education

Graduate, Portsmouth High School, Portsmouth, Rhode Island

Graduate, Southern Illinois University (G.P.A 4.0)

Contact this candidate