Quality Engineer
Resume:
SANDRA J. STONE
Elizabethtown, PA 17022-1665
Summary
Quality Engineer/Quality Supervisor with extensive technical expertise in the connector industry. Recognized for product solving abilities using sound decision making practices. Proven leadership ability complemented by excellent interpersonal and customer service skills.
Professional Experience
Ames Industries, Inc. 1999 - 2012
Quality Resource
Responsibilities
Assure quality control measures were in place to achieve acceptable quality of molded product. Document quality procedures for product. Develop training programs to train inspectors on visual and dimensional inspection of molded product. Program OGP to measure product. Investigate customer complaints and determine problem and initiate corrective action.
Accomplishments
• Established a visual standard for plastic molded connectors.
• Trained personnel to inspect product to customer requirements.
• Programmed and trained personnel on the OGP for automated dimensional inspection.
• Resolved customer concerns in a timely manner.
Amp Incorporated, Harrisburg, PA 1998-1999
Product Engineer
Responsibilities
Technical expert regarding use, application and performance of product to customer. Assure the product meets or exceeds all requirements specified. Respond to all customer inquires providing complete answers in a timely fashion. Resolve component quality design issues. Meet with customers to discuss product proposals, problem solving, and or troubleshooting. Modify product designs.
Accomplishments
• Standardized 2000 product drawings for entry into AMP’s electronic system to give sales people and customer availability to retrieve from Internet.
• Trained sales personnel to familiarize them to the high voltage products.
• Modified existing product design to meet qualification requirements.
• Repeatedly successful in resolving problems related to product design and quality within established timelines.
SANDRA J. STONE Page 2
Quality Engineer 1998 -1986
Responsibilities
Assure quality control measures were in place to achieve acceptable quality of purchased, in process and final product. Document quality and test procedures for commercial, military and high voltage connectors. Design or coordinate design of gauges. Specify and coordinate purchase of environmental test equipment. Develop training programs to train inspectors and operators on solderability, environmental equipment and gauges to assure product will meet specifications. Investigate customer complaints and determine problem and initiate corrective action.
Accomplishments
• Procured environmental testing equipment to perform in-house testing saving $30,000 per year on customer specifications and saved 75% of cost on qualification testing.
• Reduced customer returns by 90% within two years by instituting in-process inspection and training associates to enhance skills of blueprint reading and measuring equipment.
• Developed and implemented a testing procedure to reduce cost of testing standard product which resulted in improvement of productivity by 20% and a cost savings of $60,000 per year.
• Establish a visual standard for plastic molded connectors, ensuring quality products.
Supervisor of Inspection 1985 – 1977
Responsibilities
Directed staff of 38 people in various buildings across three (3) shifts to assure a smooth flow of product.
Accomplishments
• Developed a processing system to move required shippable products to ensure on –time delivery of product to avoid bottleneck crisis.
• Trained all thirty eight (38) associates in print reading and geometric tolerancing within a three (3) month time frame of assuming position.
• Arranged and conducted all customer and government source inspections in professional and timely manner.
• Established and maintained operational budget of about $50,000 annually.
• Maintained quality records and print files for over 10,000 part numbers.
• Interfaced with product, quality, manufacturing engineering and material control on weekly basis to inform associates of problem concerns with product.
EDUCATION
Harrisburg Community College (Management Courses)
Specialized Company – Sponsored Training
Blue Print Reading
Basic Electronic Course
SANDRA J. STONE Page 3
Statistical Quality Control
Geometric Tolerances
Quality Engineering Practices
Quality Score Board
Quality Improvement Through Defect Prevention
Quality Awareness
Capability Analysis Program
ISO, OI 9000-9002
Business Requirement Planning
Basic Management Training
Interpersonal Managing Skills
Team Building
Manage Time Effectively
How to Improve Managerial Performance
Industrial Psychology
Stress/Time Management
Just In Time
Engineering Customer Relations
Word
Excel
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