Manager General

* *** *. ******** *** #*** ● P hoenix, AZ ***** ● 602-***-**** ● O *********@*****.***

Ricardo Angulo

Summary

Manager offering versatile office management skills and proficiency in Microsoft Office and other

software programs. Personable and problem solver who adapts to change. Able to work

independently, as well as a team player. Able to juggle multiple priorities and meet tight deadlines

without compromising quality. I am seeking a new challenge and hope to be a great asset to your

company.

Skills

Bilingual in English and Spanish

Proficient in Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft

Outlook

Proficient in Micros, Aloha, Dragon and Windows Restaurant Programs

Knowledgeable in placing large orders with US Foods, Sysco Foods, Shamrock

Foods, and other retailers

Professional Experience

2009 PresentLa Quinta Inn

a nd SuitesTempe, AZ

Front Desk Manager

Supervise 20+ employees (schedule and interview potential employees, train

employees on job duties and policies, assist in disciplinary actions of employees,

provide assistance to employees as needed)

Develop weekly work schedule of employees

Resolve issues with unhappy guests

Attend quarterly management meetings

Regularly meet and consult with General Manager

Comply with ethics, privacy and compliance policies and procedures

Utilize hotel database and written materials to look up and provide information to

telephone inquiries

Complete and review monthly data reports in a timely manner

Assist with resolving issues with accounts receivable

Provide correspondence to collect past due bills

Make daily bank deposits

Purchase and keep inventory of office equipment and supplies as needed

Keep front office, front desk and reception area neat, orderly and stocked.

Use company vehicle to transport guests to/from airport. Lift suitcases of 20+

pounds into van.

Provide assistance at other La Quinta locations

Perform other duties as assigned

2007 2009Peter Piper

P izzaPhoenix, AZ

Manager

Develop weekly work schedule of employees

Resolve issues with unhappy customers

Attend quarterly management meetings

Regularly meet and consult with General Manager

Comply with ethics, privacy and compliance policies and procedures

Make daily bank deposits

Assign daily duties to employees

Maintain and over-see cost effectiveness

Order and keep inventory of large quantities of food

Organize and assist guests with large parties

Work and manage others in a fast-paced and hectic environment

Maintain health code and safety standards

Work multiple positions when others do not show up for work

Perform other duties as assigned

2004 2007Radisson Hotel

P hoenix, AZ

Executive Chef

Place large orders with Sysco Foods and Shamrock Foods

Create and teach Southwestern cuisine

Create banquet orders of 50 - 500 people

Maintain health code and safety standards

Recreate restaurant menu and theme

Develop weekly work schedule of employees

Attend quarterly management meetings

Maintain and over-see cost effectiveness

Education

Degrees

2 000 2004 Arizona AZ

C ulinary InstitutePhoenix,

Bachelor’s Degree in Culinary Arts

Personal Interests

Bake wedding, birthday and specialty cakes for family and customers

Build retro arcades and modern arcades from scratch (woodworking and electronics)

Fix electronic devices for family, friends and coworkers

Home repairs around the house

Was in a car club 2000 - 2004

References

Jennifer Hurtubise – La Quinta Inn and Suites Current General Manager 480-***-****

Francisco Espinoza – Peter Piper Pizza General Manager 602-***-****

Bill Kidwell – Radisson Phoenix Airport General Manager 602-***-****

Rich Harris – La Quinta Inn and Suites Previous General Manager 602-***-****

Bill Gains – Hilton Garden Inn Food and Beverage Manager 602-***-****

Contact this candidate