Customer Service Project Manager

ELAINE C. MANCINI, Ph.D.

Address: ***** *******

Lane, Carmel, IN 46032

Tel: 914-***-**** (cell) 317-***-**** (home)

Email: *******@*****.*** Website:

www.mancinicomm.com

Summary

Award-winning public relations and marketing communications expert

Professional Experience

Senior Project Manager, Parter International Inc. 1998 - 2012

. Surpassed by 15% the quota of participants set by the client for an

investment

site visit to the Tuscan region of Italy in three industries: real

estate, information technology and life sciences

. Created newsletters, brochures and e-communications relating to

product, information services, and investment issues for government

agencies, non-profit organizations and businesses

. Created and managed multi-country, multi-user database of 8,000

contacts

of CEOs and CFOs for the Berne Economic Development Agency

. Planned investment seminar for Shenzhen, Republic of China that

attracted 100 attendees

. Created awareness of sovereignty issue for the Republic of Korea

through media relations and internet discussion groups

. Secured interviews with leading journalists and coverage in 75 top

media relating to Hong Kong as a platform for U.S. business growth in

Asia

. Obtained significant publicity in online and trade press for a Hong

Kong furniture, jewelry, and fashion design show with only a three-

week lead time

. Developed a strategic cultural tourism marketing plan for Baltimore

. Prepared long-term strategic tourism development plan for Lancaster

County

. Created walking tours of the City of Lancaster and Baltimore

Communications Liaison, Burd Street Development Corp. 2009 - 2012

. Served as liaison between commercial real estate tenants and landlord

. Created professional procedures for staff and external communications for

tenants

Director Marketing and Communications, Adopt-A-Dog 2006 - 2008

. Increased attendance to annual fundraiser by 33 percent through

publicity coverage

. Conceived new events that achieved substantial publicity

. Wrote successful grant applications for programming needs

. Redesigned web site

. Produced quarterly newsletter

Independent Contractor d/b/a/ Mancini Communications 1997 - 2012

Developed website content and book study guide for a non-profit

organization concerning Asian history education for American

schoolchildren

. Created communications program on financial planning for military

personnel

. Managed award-winning publicity program for the U.S. Historical

Society

achieving coverage on four TV networks, newspaper circulation totaling

94

million and radio audience totaling 13 million

Personal Stylist, Nordstrom 2009-

Present

. Responsible for growing my own business and building a customer

base while providing excellent customer service

. Promoted to Personal Stylist in 2011

. Named Customer Service All-Star in May 2011 and again in October 2012

. Ranked third in store two years running for establishing new customer

relationships

Senior Vice President, Makovsky & Company

1996

Freelance

1997

. Achieved 45 minutes of television time and six million newspaper

readership for a special week of activities highlighting the

cultural richness

of Washington Heights-Inwood, NYC

. Conceived issue management program for a multinational manufacturer

of

consumer products, in anticipation of pending legislation in Europe

that

would adversely affect the company's sales

. Conducted investor relations, including an IPO

Associate Partner, Strategy XXI Group 1992-

1995

. Represented clients at the Fourth World Conference on Women in Beijing

. Handled media relations for Beijing's Olympic Bid Committee

. Conducted multi-day media training sessions for Chinese government

officials

. Wrote strategic communications plans for non-profit associations

. Attracted 160 people to an investment seminar for the Istanbul Stock

Exchange

. Orchestrated multi-country publicity to announce findings of a twelve-

country poll

Senior Vice President, Grey Advertising's GCI Group 1986-

1992

Co-Managing Director, Grey Event Marketing, Vienna, Austria

1990-1992

. Served as lead communications specialist for the 1995 World's Fair,

the first to be co-hosted by two cities (Vienna and Budapest)

. Doubled stock price conducting investor relations for an Israeli

manufacturer

of medical diagnostic machinery

. Managed three-year, multi-million dollar program in three countries

for the Quincentennial Foundation of Istanbul. Raised $500,000.

Designed

culture tours and secured reservations by more than 20 groups.

Obtained massive publicity, reaching for example in one six-month

period:

23 million readers, 13 million radio listeners, and 39 million TV

viewers

. Directed multi-country program for Jamaica Information Service.

Handled crisis communications during Hurricane Gilbert, and

conducted

media training for Jamaican government officials

Education

. New York University, MA and Ph.D., Cinema Studies

1977, 1981

. University of Illinois, BA, English Education

1975

Awards and Honors

. Gold Big W Award, Advertising Club of Westchester for U.S.

Historical

Society project 2004

. American Biographical Institute Woman of the Year

1999

. International Public Relations Association Award of Excellence for

work with the Quincentennial Foundation of Istanbul

1992

. Mercury Award, National Media Conference and Public Relations Forum

1989

. Fulbright Scholar, teaching at the University of Bologna, Italy

1983

. Key, Pin and Scroll Award as Outstanding Female Graduate in the NYU

Graduate School of Arts and Sciences

1981

Publications (books only cited)

. Editor. A Religion of This Age: A History of the Community Unitarian

Church

at White Plains. 1958-2009.

2009

. Author. The Films of Luchino Visconti: A Reference Guide.

1986

. Co-author. D. W. Griffth at Biograph.

1985

. Author. Struggles of the Italian Film Industry During Fascism, 1930-1935.

1985

Voluntary Leadership Positions

. President, Valhalla International Fund, Valhalla Middle/High School

2010-2012

. Treasurer, Valhalla International Fund, Valhalla Middle/High School

2008-2010

. Chair, Centennial Anniversary Committee, Community Unitarian Church

2008-2009

. President, PTA, Valhalla Middle/High School

2007-2008

. Chair, Comprehensive Plan Committee, Community Unitarian Church

2006-2007

. Vice President, Communications, International Business Network of

Greater New York

1996-2003

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