Supply Chain Customer Service

MILTON NARRON

*** ***** ****** **., **********, NC 27577 704-***-****

**********@*****.***

A results driven and skillful professional with over 28 years of experience

in supply chain management, offering expertise and mastery at both the

domestic and international level. Goal-oriented and focused team player

with excellent work ethic, outstanding multi-tasking skills and superior

communication abilities. Demonstrated ability to deliver results on

diverse, self-directed supply chain projects within deadlines. Accustomed

to coordinating a team effort and managing multiple priorities. Self-

motivated and creative professional with ability to develop innovative

supply chain solutions. Advanced problem solving/analytical, partnering and

mentoring skills. Always willing to go the extra mile.

Core Competencies

Supply Chain Management - Procurement (Domestic and International) - Change

Management - Vendor Contract Negotiations - Material

Sourcing/Planning(MRP/MPS) - Inventory Management/Control - Project

Management - Cost Reduction - Commodity Trend Analysis - Customer Service -

ERP Systems Knowledge - Six Sigma/Lean Methodology

Technical Skills

AS400 - Sage - Oracle- SAP - FoxPro - BAAN - Microsoft

Office - Lotus Notes - APO

EXPERIENCE

SKYWARE GLOBAL, Smithfield, North Carolina May

2012 - February 2013

International Buyer/Production Planner

Manage and negotiate RFI/RFQ's with strategic international suppliers to

obtain lowest price to meet customer initiatives.

Negotiate new pricing quarterly based on overseas market trend analysis and

commodities spend.

Managed NPI initiatives by providing purchase orders for new tooling, first

sample runs and FAI submittals and approvals.

Implemented "Freight Consolidation" initiative with our Asian suppliers by

combining freight. I was able to provide a constant flow of product and to

reduce the amount of inventory in house by $80K. Turns improved from 4.1 to

7.4.

Manage and coordinate engineering changes with change management,

manufacturing, and overseas suppliers to meet new product schedules.

Manage supplier performance and on-time deliveries by providing

corrective plans.

Managed and released production plans based on customer forecast,

material availability and manufacturing capacities via SAP and APO.

Represented the purchasing department on the implementation of the

planning and purchasing module of APO.

MODUSLINK CORP., Morrisville, North Carolina (Contract Position)

July 2011 - May 2012

Commodity Manager

Managed and negotiated RFI/RFQ's with strategic suppliers to obtain lowest

price to meet new client initiatives.

Championed cost reduction projects with strategic suppliers totaling $280K

to help meet targeted corporate objective..

Managed new business on-boarding process between NPI coordinators, business

management and approved suppliers so new client expectations would be met

100%.

Provided potential packaging and cost saving solutions to new or existing

clients by preforming reverse engineering analysis.

Preformed benchmarking exercises every 6 months on assigned commodities to

look for cost reductions and/or avoidances.

Provide quarterly letter to upper management and business management

showing commodity trends and how it affects overall pricing.

Managed supplier NDA's and new supplier on-boarding process.

SMALL BUSINESS CONSULTANT, Mooresville, North Carolina

January 2009 - July 2011

Self Employed

Implemented and managed client AR/AP

Managed inventory levels below targeted objective.

Procured product based on market trend analysis and customer demand.

Prepared monthly P/L analysis and coached client on excess spending.

Lead marketing and advertisement initiatives to increase sales without

increase cost.

LOWE'S CORPORATION, Mooresville, North Carolina

March 2007 - Oct. 2008

Vendor Supply Chain Specialist

Identify and implement optimal supply chain decisions for assigned

business unit.

Drove profitability up 6% into product teams by optimizing ship units,

distribution channel, packaging and freight.

Identified and implemented $850K supply chain process improvement

through collaboration with strategic supplier partners.

Provide vendor performance management by developing and driving

corrective action plans based on root cause analysis for vendors performing

below acceptable standards. From 12 vendors to 3.

SOLECTRON, Charlotte, North Carolina

July 2005 - November 2006

Global Supply Chain Manager

Managed all aspects of materials quotations related to business

restructuring at one of Solectron's top 5 customer accounts. (Nortel)

Managed activities between sales, supply management, quotations, and the

customer to make sure their expectations are met..

Reviewed technical documentation with hardware engineers to support

sourcing and planning activities using SAP.

Managed and communicated customer requirements to various international

manufacturing locations

CELESTICA, INC., Morrisville, North Carolina

November 2003 - July 2005

Senior Materials /Production Planner

Managed and maintained 99% customer commitment by working with Project

Management concerning detailed planning, methodical analysis, dedicated

attention, and close monitoring to insure materials were available to meet

manufacturing start dates

Worked with project teams in supporting prototype builds that included

identifying long lead-time parts, material acquisition strategies and

deliveries to project schedule, which resulted in an increase revenue of

$3.5M.

Position required a proactive understanding of deliverables, aggressive

commitment on deliverables and managed a 98% accurate customer forecasts to

meet customer and end user requirements.

Managed and presented weekly, monthly and quarterly metrics to upper

management to insure customer satisfaction was at 98% or higher

Led weekly meetings with program managers and purchasing, manufacturing

personnel to review customer demand and insure on-time schedules to meet

customer demand.

Provided and consulted with customers on a weekly status report for

current month's deliveries and forecasts to insure all demand is on

schedule.

FLEXTRONICS INTERNATIONAL, Youngsville, North Carolina

July 2001- November 2003

Production Planning Manager / Master Scheduler

Managed and loaded customer forecast to drive Production Planning

personnel to meet corp. S&OP

Maintained 98% accuracy S/O vs. MPS.

Reported OTD weekly to upper management based on manufacturing output to

plan.

Managed a 30-60-90 day forward planning view to manufacturing and

engineering to evaluate machine utilization for upcoming demand which

resulted in higher efficiencies,

Managed bi-weekly production meetings to review current week's

production and if there were issues, provided action register to management

with target completion dates to where customer service would not be

affected.

Managed production teams in providing a firm two-week production plan to

manufacturing which met 98% of customer demand.

NORTEL, Research Triangle Park, North Carolina

December 1979 - March 2001

Senior New Product Buyer/Production Planner

Managed all New Products with manufacturing to meet product management's

Alpha, Beta, and VO requirements until product became generally available.

Managed and coordinated engineering changes with change management,

manufacturing, and supply management to meet new product schedules and had

cost reductions of $280K..

Managed weekly production plan to meet all new product customer demands

that was consistent with projected cost of sales of $100M.

Managed inventory dollars and turns below projected targets.

Accountable for tactical purchasing and inventory management to

projected cost of sales.

Managed and maintained supplier scorecards to manage performance and on-

time deliveries.

Developed and implemented inventory pull systems to include supplier

Kanbans, in-plant consignment programs and Vendor Managed Inventory (VMI)

programs with cost savings of $785K.

Senior Materials/Production Planner

Managed and analyzed inventory shortages to ensure a balanced inventory

consistent with production requirements.

Provided manufacturing modules a 13-week production plan which provided

100% material availability.

Managed inventory targets by maintaining inventory levels consistent

with customer demand.

Managed customer service to a level of 98% with targeted level of 95%.

New Product Manager

Managed and coordinated activities of six new product planners. And

hourly employees

Controlled and monitored production activities and a new product

inventory of $5M.

Managed phase in/out of several products having a cost savings of $3.7M.

Developed a new product introduction process for global marketing.

EDUCATION

LOUISBURG JUNIOR COLLEGE, Louisburg, North Carolina

Associates Degree

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