Project Manager, General Manage, Operations Director

MICHAEL A. McDANNELL

***********@*****.***

**** ******* ***** ***** 770-***-**** (C) Roswell, Georgia 30076

SUMMARY

A results oriented leader that utilizes strong project management skills

and organizational efficiencies to deliver positive business results and

continuous improvement. Extensive operations and people management

experience at all levels of an organization. Flexible and creative with a

positive attitude that inspires and motivates. Strong people development

skills and a passion for delivering excellent customer service. Proven

project management success in difficult, fast paced situations and

environments.

SKILLS/EXPERIENCE

. Project Management - Diverse projects, from municipal to private,

hazardous to emergency, field to office.

. Leadership- Builds high performing, motivated teams. Scattered

workforces of over 100 employees.

. Customer Service- Instills "service first" attitude. Thousands of

customer satisfaction resolutions.

. Financial Management- excellent P & L manager. Extensive cost cutting

and efficiency improvements.

. Sales/Marketing- growth thru service excellence. Builds strong

customer relationships. Creative marketing.

. Entrepreneur- successful company and division start-ups. Innovative,

self motivated, and compliant.

PROFESSIONAL EXPERIENCE

OTTO ENVIRONMENTAL SERVICES 2012-

$120M/year manufacturer of waste containers and associated services

General Manager, Otto Container Management Division, Charlotte, NC

Started as Operations Director and promoted to General Manager of services

division. Successfully re-introduced Assembly and Delivery services

division and grew to $2.7M in first year. Staffed, trained, equipped, and

managed 20 satellite service locations throughout U.S. Built relationships

and negotiated with municipal and private front line employees to Corporate

management staff. Trained sales team in quoting and offering new service

offerings.

SOUTHEAST WASTE SERVICES, LLC

2008 - 2012

$1M/year special event, recycling, portable restroom, and support services

company

President; Partner, Atlanta, GA

Joined partner and built start-up company thru acquisition and growth.

Negotiated company purchases. Managed three different lines of business.

By driving quality service and being customer focused, became leading

special event services company in Metro Atlanta area. Led sales and

marketing effort, and quickly built additional start up division to 45% of

overall company revenue.

ALLIED WASTE INDUSTRIES, INC.

2004 - 2008

A $6B a year national leader in solid waste transportation and disposal

services.

Region Operations/Routing Manager, Marietta, GA/Charlotte, NC

Lead operations position in Southeast Region. Rolled out Corporate

initiatives, led re-route and auditing projects, and managed capital

purchases over 25 division locations. Coordinated logistics and led teams

from across the United States for large projects in United States and

Puerto Rico. Mobilized 40 drivers, 70 trucks, and 2000 roll-off containers

to hurricane Katrina impacted areas in successful 2005 cleanup project.

Michael A. McDannell Page 2

WASTE INDUSTRIES, USA 2000 - 2003

A $250M a year regional leader in solid waste transportation and disposal

services.

Operations Manager, Norcross, GA

Management of hauling division of 70 operations personnel and 45 vehicle

fleet serving 9,000 residential and commercial customers daily with annual

revenues of $13M. Turned unprofitable operation into a profitable

operation in first six months. Reduced labor costs alone by 20%.

Restructured operational organization, implemented procedures, and provided

training that reduced service complaints by 45% in first three months.

Proactively directed route changes which cut six routes for an annualized

cost savings of over $1M. Volunteered to take on responsibility for

residential sales and marketing and added $250,000 in annual revenue.

IESI/OCOEE ENVIRONMENTAL SERVICES, INC. 1999

- 2000

An independent provider of transportation and disposal services in the

solid waste industry.

General Manager/Operations Manager, Woodstock, GA

Management of hauling division and transfer station of 30 personnel and 25

vehicle fleet serving 2,500 commercial and residential customers daily with

annual revenues of $9M. Cut operational costs, instituted a marketing

program, and directed sales team, which resulted in turning an unprofitable

operation into a 23% operating line company. Led start up of transfer

station, which transferred 280 tons of material a day within first 3 months

of operation.

WASTE MANAGEMENT, INC. 1988 - 1999

A $13B a year global leader in environmental, transportation and disposal

services for solid and hazardous wastes.

WASTE MANAGEMENT DIVISION- Operations Manager, Special Projects Manager,

Management of hauling division of 50 operations personnel and 59 vehicle

fleet serving 7,000 commercial and residential customers daily with annual

revenues of $18M. Analyzed routing, profit and loss reports, productivity

reports and logistics software scenarios and implemented route changes,

which reduced unit costs by 10% and increased productivity by 15%.

Strengthened the training program, implemented a new incentive pay system

and opened communications which reduced employee turnover by 80%.

Increased safety awareness and decreased accident costs by 35%.

CHEMICAL WASTE MANAGEMENT DIVISION- Regional Training Manager/Technical

Trainer, Marietta, GA; Operations Manager, Conley, GA; Project Manager,

Dhahran, Saudi Arabia; Project Manager, Columbus, OH

Developed the field training program and wrote SOP. Instructed courses on

DOT, EPA and OSHA regulations. Managed technical services office including

a 10-day transfer facility that consolidated Less than Truckload (LTL)

loads into maximized outbound loads. Reviewed sales proposals and

contracts. Project manager on Saudi Arabia project with the international

division managing a multinational team cleaning up military wastes from the

Gulf War. Project manager on various cleanup projects for the hazardous

waste division including soil and facility remediation, tank clean-outs,

and lab packs. Project Manager of successful $3M, fifty-employee EPA

Superfund site project. Purchased supplies and equipment.

EDUCATION

North Carolina State University, Raleigh, North Carolina

Bachelor of Science Degree in Geology

Georgia Institute of Technology, Atlanta, Georgia

Dupree College of Management- Mid-Management Program

The Logistics Institute-Logistics Execution Systems Course

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