Post Job Free
Sign in

Customer Service Manager

Location:
Waunakee, WI
Posted:
August 30, 2013

Contact this candidate

Resume:

Brian M. Gilmore, CPA Cell 312-***-****

**** ******** **** **** #*** E-Mail *********@***.***

Middleton, Wisconsin 53562

Summary

I am searching for a management role to provide solutions to manufacturing,

distribution and service companies to increase the value of the company

through change. Using my expertise to address problems in a productive and

artistic manner, companies that typically hire me:

. Require solutions in turnaround, reorganization, bankruptcy, mergers

and acquisitions.

. Are unable to solve financial problems in a productive and artistic

manner.

. Find it difficult to increase profits and stakeholder value.

. Lack a critical thinking and mentoring environment.

. Find it difficult to finance growth in their industry.

Network Engineering Technologies, Inc. Middleton, Wisconsin

December 2009 - Present

Chief Financial Officer

NET is a multinational network cabling/audio visual installer and service

provider for retail companies including fortune 500 companies. As a key

member of the team responsible for turnaround and restructuring of a

financially distressed company, the team made necessary changes to

infrastructure, culture, personnel and financing agreements to achieve its

objectives. Current responsibilities include operational changes to enhance

customer service, efficiency through software changes, response to growth

and competition resulting in substantial profitability.

Heiber Schroeder USA, Inc. Cary, Illinois August

2008 - Present

Contract CFO

Heiber Schroeder in Germany is a leading manufacturer of window packaging

equipment for large fortune 500 companies. My responsibilities include all

legal, operational and financial arrangements, facility, systems and

banking of the US distribution and service center.

Chicagoland Beverage Co. October 2008

- July 2009

Contract CFO

CBC is a national leader in providing domestic and imported coffee and tea.

Products are demanded by many upscale restaurants, hotels and entertainment

establishments. My responsibilities include advancing the internal and

external infrastructure in all areas to respond to current and future

growth of the company. Utilization of the MAS 90 software package was

increased. Changes were made to increase efficiency, reporting and profits.

Telecom Brokerage Inc. Chicago, Illinois January

2008 - December 2008

Contract CFO

A privately held remarketer of telecommunications services. Developed a

comprehensive commissions management process to accurately and timely pay

telecom subagents. Analyzed 15 months of commission's data for a conversion

to a new commissions software. Completed the 2007 year-end accounting and

tax return for three companies. Updated QuickBooks accounting and payroll

processing.

Rotec Industries, Inc.

August 2007 - February 2008

Contract CFO

At Rotec Industries, Inc., a $35 million concrete moving manufacturer, I

interfaced with top management, the bankruptcy committee, legal counsel and

the CPA firm to compile 2 years of past tax returns and financial

statements. I was also responsible for development of the bankruptcy exit

plan which took effect on Feb 15th 2008. The integrity and utility of the

QuickBooks software was substantially increased. My main responsibility was

to manage the company using a bankruptcy exit strategy.

Central Flooring Distribution (Erickson), Chicago and Bolingbrook, IL

Feb 2001 - July 2007

An entrepreneurial privately held leading distributor of paint and hardwood

flooring products.

Chief Operating Officer

. Designed and completed an all business function turnaround for an

under $10 million distressed company in 2001 and expanded the company

to a $24 million flooring products company with 40 employees in 2006.

. Domestic sources of competitive products were developed and in 2003

international sources were procured to remain competitive in the

industry.

. A search for vacant land began in 2004. In 2005 a new 65,000 square

foot administrative and warehouse facility was designed and

constructed. The facility was occupied in early 2006.

. Managed significant personal affairs of ownership including estate

planning and business liquidation advice was provided resulting in

over $500,000 of savings to the owner's family.

Contract Finance Manager

September 1999 - February 2001

Visiting Nurses Association, Joint Commission on Healthcare, Hollister

Inc., Playboy Catalog Division, Advocate Health Care.

Harper Leather Goods Mfg., Co. Bedford Park, IL February

1997 - June 1999

A privately held $70 million leading manufacturer of rawhide pet products

in the U.S. and Mexico.

V.P. & Chief Financial Officer

. Responsible for all accounting, finance, information systems and

administration.

. Completed and transitioned the sale of Harper Leather Goods to a

venture capitalist group.

. Completed reorganization of accounting, finance, MIS and

administration.

. Completed installation of the EMS computer system at four locations.

. Opened new operations in Leon, Mexico and directed Monterrey, Mexico

operations.

. Directed financial issues of two diverse industry companies in

Cincinnati, Ohio.

Flexi-Mat Corporation, Chicago, IL February 1993 -

February 1997

A $40 million privately held multinational manufacturer of pet and

institutional medical products.

V.P. & Chief Financial Officer/Manufacturing

Responsible for all accounting, finance, information systems and

administration.

. Assisted the company President with company direction, operations and

quarterly presentations to the Board of Directors.

. Provided necessary operating capital for current and future business

requirements.

. Established and managed manufacturing and warehousing operations in

two Mexico locations.

. Directed negotiations with legal, human resources and union contract

issues for over 250 employees.

Tellabs, Inc., Naperville, IL August

1989 - February 1992

A billion dollar multinational telecommunications manufacturer traded on

NASDAQ.

Director of Treasury Services

Responsible for domestic and international treasury operations.

. Managed and developed existing and new domestic and international bank

relationships.

. Directed worldwide accounts receivable and $50 million cash portfolio.

. SEC reporting, financial planning and directed the tax function.

. Directed annual insurance administration.

. 401K, stock option, and fleet administration.

Pansophic Systems, Inc. Lisle, IL June 1985 -

August 1989

A $225 million multinational software marketer and developer traded on the

NYSE.

Assistant Treasurer/International Treasury Manager

Responsible for Treasury Operations.

. Directed foreign currency exposure for 19 countries using market

information and technical analysis.

. Directed a worldwide $40 million equity, municipal bond and money

market portfolio.

. Developed domestic and international bank relationships including

international travel.

. SEC reporting, investor relations, merger and acquisition analysis and

company integration.

. Review of the profit sharing trust performance and worldwide debt

management.

Nalco Chemical Company August 1981 - June 1985

General Ledger Supervisor / International Treasury Analyst/Foreign Exchange

Blackman Kallick Bartelstein LLP. February 1980

- July 1981

Staff Auditor and Tax Preparer

Education and Accreditations

DePaul University M.B.A. with honors, Finance and International

Business

University of Illinois at Chicago B.S. with honors, Accounting

Certified Public Accountant Member AICPA

Downers Grove Swim Club (Not for Profit) Treasurer



Contact this candidate