Quality Assurance Manager
Resume:
John Eric Porchas
Burbank, CA 91505
***********@*****.***
Work Experience: (Bilingual English/Spanish)
Ceva Logistics – Carson, California June 2012 – Present
Domestic Dock Supervisor, Logistics Supervisor – (300,000 sq ft facility) June 2012
Primarily responsible for the supervision of all Domestic Outbound Receipt, Unload,
Identification, Transfer and Storage of Goods including simple parcel to Commercial
Commodities such as Televisions, Furniture, Electronic Equipment, Machinery, etc.
Responsibilities include Supervising and Training a Core Team of 25 and up to 10
temporary employees as well as up to 50 Private Contractor Drivers.
Other responsibilities include overlap Supervision of other Departments such as “Inbound,
Logistics, Export, Ground, Air, CFS and FTZ”.
Maintain strict adherence to all Rules and Regulations with regards to Airline TSA
(Screening of Freight), Free Trade Zone (FTZ) and Customs Clearance (Bonded Storage)
Maintain Productivity KPI’s through consistent and thorough evaluation of Cycle Times
and Workflow Analysis.
Maintain accurate records of Maintenance Logs, Trailer Logs, Supply Requisitions, Receipts
and Employee Training.
Engage and Train Core Team in the implementation of “Lean, 5S, Kaizen and ISO
Procedures”
Perform Employee Performance Reviews and Recommendations.
Salary $62,000 per year
Borrmann Metal Center – Burbank, California August 2010 – Feb. 2012
Operations Manager – (150,000 sq ft facility-Burbank Ca., 120,000 sq ft facility-Riverside Ca.)
Supervised and Managed two Facilities, 18 Day Shift Employees, 11 Route Drivers, 12 Second
Shift Employees, 1 Night Warehouse Manager and 1 Warehouse Manager in Riverside.
Managed the day to day Warehouse Operations of Bar Sawing, Sheet and Plate Shearing,
Aluminum Plate Sawing, “Oxy Fuel” Flame Cutting and Shipping and Receiving.
Controlled and distributed all Work Orders for processing to the various Warehouse Departments.
Reviewed and Inspected all “Customer” provided drawings and specifications so that all cutting
was maintained within specified tolerances.
Routinely conducted staff meetings with all Warehouse Personnel and Drivers to review upcoming
issues, changes in procedures, QA Inspection Results and Safety Training.
Maintained records of all BIT Inspections and Maintenance of Fleet Trucks and Trailers.
Coordinated and Scheduled PM’s of all Material Handling Equipment and Machinery.
Managed all aspects of GMP’s, Quality Assurance from Receiving Inspection, Segregation of
Non-Conforming Material, FAI’s to Shipping of Material both Stock Size and Cut to Size.
Involved with all levels of Progressive Discipline with all Warehouse Personnel and Drivers.
Engaged in all levels with Union Shop Stewards and Union Representatives.
Oversaw the Training of all New Warehouse Personnel and conducted Quarterly Performance
Reviews.
Salary $70,000 per year
AM Castle Metals – Paramount, California July 2007 – August 2010
Warehouse Operations Supervisor – (110,000 sq. ft facility)
Supervised a core crew of up to 20 permanent employees and 3 temporary employees. I was
responsible for overseeing the day to day processes of GMP’s; Receiving, Receiving Inspection,
Stocking of Materials, Manufacturing, Order Fulfillment and Product Inspection.
I assisted in enforcing and maintaining Safety Compliance and ISO Procedure compliance.
I coached and assisted employees in the application of “Lean Manufacturing Principles”.
Maintained an Inventory Accuracy variance of less than 1% on all materials consisting of
Aluminum, Stainless Steel, Nickel Alloys 625 and 718, K500 Alloy, E9310 Alloy, E4140 Alloy,
Brass, Bronze, and various other Carbon Steels in Plate, Sheet and Bar form.
Conducted on a monthly basis 5S facility audits: reported and documented all findings and made
recommendations for necessary corrective actions.
Other duties included: timely turnaround of stock checks and QA Audits for on hand materials;
proper scheduling of warehouse personnel; verification and collection of Calibration
Records/Sheets for all Saws, Shearers and Scales; generation and analyzing of Control Charts
used for SPC.
During my time at Castle Metals, I assisted in the reduction of Credit Memos issued due to
Quality or Operational Error.
Salary $64,000 per year
Oct. 2004 –Dec. 22nd, 2006
Shonfeld’s USA – Santa Ana, California
Warehouse Manager – (180,000 sq. ft facility)
Managed a core crew of 45 permanent employees and up to 120 temporary employees at peak season.
Managed the day-to-day operations of Production, Order Processing, Order Filling, Shipping and
Receiving and Inventory Control.
Managed, tracked and inspected all inbound and outbound shipments coming and going to and from the
US to China. This included all inbound containers coming from overseas and into the Port of Long
Beach. Implemented and enforced strong processes for Quality Assurance and product integrity.
Focused, reduced and maintained overhead expenses such as unnecessary manpower and or the
purchasing of shipping supplies under control and within the department budget.
Within my first six months I reduced vendor rates by 25% in the areas of corrugated supplies,
shipping supplies, hardwood pallets, janitorial supplies and temporary personnel rates.
Implemented consistent Cycle Counting which resulted in an Inventory accuracy of 98.6%
Partnered with human Resources on the implementation and enforcement of IIPP.
Interfaced with Sales Reps and Buyers from major customer accounts such as Marmaxx, JC Penney,
Ross, Target, Wal-Mart, Bed, Bath & Beyond, Sears, Kroger, Macy’s and others to insure that
routing guides were being followed and complied with in the areas of EDI, VAS, Product Identification
and the Transmission of information.
Salary $65,000 per year.
Fing’rs Entrecap Corp. – Camarillo, California Mar. 1999 – Oct. 2004
Traffic/Operations Manager – (200,000 sq. ft. facility)
Responsible for up to 60 employees as well as the day to day operations of order processing, order
filling, inventory control, quality assurance, production of display items (SKU’s) and all the shipping
and receiving both Domestic and International.
Responsible for the daily scheduling, prioritizing and coordinating of tasks for the operations personnel.
Maintained a high standard of productivity and efficiency while maximizing company profits by
reducing overtime due to proactive team building.
Interfaced with Sales Reps, Customer Service and Freight Carriers/Forwarders to insure that the best
freight rates were negotiated as well as the delivery service. This also included insuring that all
international and domestic documents were properly filled out, for example: Shippers Letter of
Instruction, NAFTA, Commercial Invoices, Dangerous Goods Certificate and Bill of Ladings.
Involved with the development of new (SKU’s) items and product packaging.
Responsible for the submitting Department budgets.
Responsible for recruitment, hiring and release of department employees.
Pen-Tab Industries, Inc. – City of Industry, California Apr. 1997 – Mar. 1999
Raw Materials Operations Warehouse Supervisor/Safety Director – (300,000 sq. ft. facility)
RMWS – Scheduling of the delivery, unloading, distribution and storage of all Raw materials.
Assure that Manufacturing was supplied and stocked with exact amounts of raw materials needed to
operate successful and efficient.
Reported all inbound shortages and discrepancies to Purchasing Department immediately upon
receiving inspection.
Maintained a highly accurate inventory of raw materials through consistent cycle counting.
I coordinated all special projects to be sent out to designated workshops and outside fulfillment.
SD - Established and enforced company-wide Safety Compliance.
Responsible for all the safety training of employees and Safety Committees. Assisted in new hire
orientation
Aspen Distribution II - Montebello, California Jan. 1995 – Apr. 1997
Operations Supervisor – 3rd Shift – (750,000 sq. ft. facility)
Responsible for the entire Third Shift Operation consisting of 45 warehouse employees, 20 production
employees and 5 Customer Service employees.
Supervised all areas of Shipping and Receiving, Pick Pack and Load and Production of Specialty
“Life Science” line. Maintained exacting standards for (QA) Quality Assurance.
Organized and supervised continuous Cycle Counts and Inventory Control utilizing (FIFO).
Audited all time sheets and ensured that all work was performed with the highest quality and in a
timely manner. Evaluated and completed employee performance appraisals.
United Parcel Service – Baldwin Park, California Jan. 1986 – Dec. 1989
Center Supervisor (Santa Anita and Rio Hondo Pre-Load/Sort)
Supervised all aspects of the Sort Center
Evaluated and completed employee performance appraisals, audited time sheets and ensured that all
worked was completed within the shift timeline.
Worked all aspects of the facility for a year and a half prior to becoming a supervisor such as: loader,
un-loader, sorter, center clerk and part time/back-up driver.
Skills:
Forklifts: LPG, Stand-Up Reach, Push Pull, Roll Clamp and Isle Pickers, Combi Lifts. Marvel Bar Saws,
Amada Bar Saws, Cincinnati Sheets Shears, Burny Phantom and Burny 10 CNC Machines, Metlsaw Aluminum
Plate Saws. CPR and First Aid Certified.
Microsoft Office: Word, Excel, PowerPoint, Outlook and Access. Adobe Reader, Crystal Reports,
UPS World Ship, FedEx Ship Manager. “Great Plains, Macola, BPICS, Mass400, Reflections, Steel Plus,
Oracle and SAP MRP Systems.” Inventory Management, Cycle Counting and Lean Manufacturing
Principles such as Kaizen and 5S.
Associates Degree in Social Science – Hartnell College, Salinas CA
References furnished upon request.
Contact this candidate