Medical Assistant Management

Charon M. Fox

***** ******* ***.

Grandview, MO. 64030

816-***-**** (Home) 816-***-**** (Cell)

*******@*****.***

Education

August 2008- May 2010

Colorado Technical University Online

Bachelors of Science in Business Administration with Concentration in Healthcare

Management Degree obtained

November 2007-June 2008

Colorado Technical University-Online

Associate of Science in General Studies Degree obtained

August 2005-October 2006

Heritage College

Associate of Occupational Studies Degree obtained

X-ray Medical Technician

June 2002-August 2005

Metropolitan Community College Penn Valley

Radiology prerequisites and General Education requirements completed 64 credit hours

Licensure

Certified Medical Assistant, NRCMA (Non-Active)

BLS-CPR/AED American Heart Association (Non-Active)

Social Services Designee Certification (Non-Active)

Technology/Computer Skills

EHR-Ambulatory, Inpatient, Epic, ChartMaxx, Revenue Cycle, ADT, My Chart, Remedy.

Eclipse, Citrix, LMS, Lawson, Allscripts, Medisoft, Meditech, Synapse, PACS, Pacscube,

Microsoft office, Excel, Word, Project Management, HPF, Physician Portal, PHS, Star,

PeopleSoft, Point Click Care

Professional Certifications

Professional Communications Human Resources Development

Basics of Accounting and Finance Project Management

Business Fundamentals Organizational Systems Improvement

Business in Global Environment Management Essentials

Administrative Skills

* Medical Terminology

* Effective communication skills written and verbal

*Typing Speed of 35wpm

*Time Management skills, organizational skills, Innovator, problem solver, trust builder

*Proper charting procedures including the use of the consent form

*Obtaining recertification and preauthorization request for services

*Medical records functions, filing of charts

*Handle patient referrals request for outside treatment

*Initiating and or processing office correspondence including medical records request

Clinical Skills

*Limited Scope X-Ray *Hct, Hgb, Occult blood, *Injections

*Drug Screens *Autoclave *EKG’S

*Respiratory Testing *Surgical Assisting *Drug Screens

*Suture Removal * Patient Histories *Casting

*Specimen collection *Hearing Testing *Vital Signs

Abilities

*Ability to interact effectively as a leader or member of a team and work with other

departments.

*Ability to listen to and to understand and respond positively to others

*Ability to adapt to changing assignments and multiple priorities

*Ability to manage multiple tasks and successfully meet deadlines

*Ability to interact and work with multi-disciplinary teams including physicians,

management, and staff

*Ability to be professional at all times, ability to work as a team member or independently

*Ability to communicate, ability to take initiative

Work Experience

Clinical Applications Analyst

July 2012-July 2013

KU Medical Center

3901 Rainbow

Kansas City, KS. 66083

*Provide Elbow support to Physicians and clinical staff

*Support Epic Implementations

*Build, create, design, and integrate programs for physicians associated with Epic

*Provide support for Revenue Cycle, with system testing, and Integrated testing of workflows

*Provided Go live Support for OB/GYN Clinic, Cancer Clinic, Psychiatry Clinic, and

Orthopedics

*Answer incoming calls from physicians and clinical staff with IT issues

*Obtain information to diagnose a problem

*Document problem into a tracking system

*Identify problems through troubleshooting, and appropriate follow-up to resolution

*Proficient in the functionality and department workflows designed in the Epic system.

*Provide telephone support to any Epic O2 user

*Provide telephone and shoulder-to-shoulder support to the physicians/residents using the epic

O2 system

*Provide ad-hoc support to new physicians joining KU

*Provide an end-of the shift major issues report to the epic O2 team member

*Diagnose and correct problems in the Epic O2 system

*Provide telephone support and train users in on an as needed one on one basis basic Epic O2

application issues

*Create and assign trouble tickets using the incident database remedy

*Provided proctor training to new employees on Epic functions and workflow of specific

department of end-user

Social Services/Admissions Director

August 2010-July 2012

Golden Living Center

251 Wilson Street

Spring Hill, KS. 66083

*Facilitate orientation for new hires (Corporate Office)

*Facilitate and assist with family care plan meetings

*Facilitate resident council meetings with the residents

*Develop comprehensive social history assessments

*Responsible for coordinating the admissions process, paperwork, and all referrals

*Responsible for all transfers, discharges, and bed holds

*Coordinate discharge plans

*Coordinate Home Health and other community resources needed

*Develop psycho-social assessment with regard to resident mood/behaviors

*Complete MDS assessments and Care plan for current and new admits

*Orient and assist new residents in adjusting to the facility

*Assist residents and families with adjustment changes

*Assist families with marking of residents personal items

*Review resident’s rights with resident, and staff

* Assist with volunteer program

*Document resident progress in their care plan within policy timeframe

*Responsible for all facility grievances

* Responsible for update residents status in the computer system

*Work closely with Marketing Director regarding potential admits, inquiries, and referrals

*Work closely with Business Office manager with regards to residents financial obligations

*Assist residents with Medicaid and managed care process

*Assist residents with Advance Directives, Conservatorships, and Guardianships

*Meet with the states Ombudsman’s weekly

*Meet weekly/Monthly with outside vendors such as Psychologist, Podiatrist, Optometrist,

Medical Director, Dentist, Hospice, and Home Health with regards to residents care and

treatment

*Responsible for scheduling all physician appointments

*Responsible for coordinating transportation pickups and drop offs

*Responsible for updating residents inventory sheets

*Responsible for residents immunization records

*Responsible for maintaining and updating resident elopement book

Medical Assistant-Cancer Institute

May 2008-August 2010

Saint Luke’s Hospital

4321 Washington

Kansas City, MO. 64111

*Room patients for two oncology physicians

*Stock rooms,

*Request all lab results/procedures from other facilities

*Prepare charts for the next business days

*Perform blood draws, Informs provider of schedule changes that impact patient flow of the

clinic, measures patient vital signs, assist with scheduling of radiology procedures and exams

*Worked closely with clinical research nurses and department

Medical Assistant-Dermatology and Plastic Surgery

June 2007-May 2008

Saint Luke’s Hospital

4320 Wornall Ste. 513

Kansas City, MO. 64111

*Roomed patients for three physicians, stocked rooms, performed IM injections

*Assisted with skin biopsies, made sure temperatures were regulated in the lab

*Assisted with Mohs surgeries and general surgeries, cleaned and sterilized all tools

*Performed Mohs procedures including the process of sectioning of frozen tissue

*Stained slides for pathology, performed stitch removals,

*Logged all path reports, phoned all benign results to patients, malignant physician phoned

*Ordered linens and back office supplies, maintenance of autoclave

*Served as back up for the RN, assisted with Botox and microderm procedures

*Entered tissue specimens in log booked, mailed out consultation letters to referring physician

Records Specialist-Radiology

June 2005-October 2006

Children’s Mercy Hospital

5808 W. 110th Street

Overland Park, KS. 66211

*Scheduled radiology exams, assisted with x-ray exams

*Prepared films and CD for patients to take to physician

*Escorted patients from waiting area, to exam room

*Distributed supplies to all modalitie

Health Information Technician-Health Information Management

November 2003-May 2004

Saint Luke’s Hospital

4401 Wornall Rd

Kansas City, MO. 64111

*Handled deficiency reporting for physicians

*Provided troubleshooting and resolving issues with physician portal

*Analyzed patients charts for complete physician signatures

*Provided physicians training and support with physician portal

*Assisted with other analysis and chart deficiency tasks

*Communicated with physicians to get all deficiencies completed

Radiology Associate-Radiology

June 2002-July 2003

Lee’s Summit Hospital

530 NW Murray Rd

Lee’s Summit, MO. 64081

*Scheduled radiology exams

*Assisted patients and physicians with scheduling questions, patient preps, radiology

reports, and x-ray film, prepared daily exam log, maintained filing area

*Filed x-ray films

Contact this candidate