Technical Writer

Résumé of Phone: 619-***-****

Scott A. Rossell E-mail: *********@*****.***

Online Portfolio: http://Scott.Rossell.me

OBJECTIVE

Money! What? Sure, I enjoy my work, quite a bit in fact, but in the end I'm looking for a paycheck. After all, I use

computers to do my job and they're...well, temperamental.

Whether it's large manuals, short user guides, wiki updates or a full knowledge base, I'm all about doing quality work in a

timely manner. I enjoy the ugly, mundane, necessary details that make written materials useful.

Nobody reads the manual because it's usually painfully boring! I get that. So when I write, I think about my audience.

I consider how much time I might have to pass the most important information in front of them. How much time do they

have scanning over a bunch of in fact, just skip ahead to the bullets below. There's some stuff in bold along the way in

case you're curious. :@)

PROFESSIONAL

SUMMARY

Published writer and experienced Information Technology professional with a reputation for completing challenging

technical projects. Extensive research skills. Extremely organized. Highly focused and motivated. A hands-on go-getter

with 25+ years of extensive technical background particularly with government, military and medical institutions.

I work best with sound direction, proper tools and solid deadlines. If any of those three things are missing, I'll happily fill

in where I can. I can just as easily work with a team or on my own and I'm perfectly happy working a contract to

completion or being that long-term go-to guy my co-workers can depend on. I'm very adaptable and have worked in

numerous industries in varied environments. I maintain my own equipment and software and can be trusted for

telecommuting work when appropriate.

• •

Technical Writing Video Production and Editing

• •

Knowledge Management Web Server Installation

• •

Content Management Backup Systems Design and

• Implementation

Editing and Proofreading

•

• Server Capacity Planning

Technical Training

•

• Staff scheduling

Project Management

• Vendor Coordination

TECHNICAL

SUMMARY

• •

Microsoft SharePoint Microsoft Office Suite

• •

Atlassian Confluence Microsoft Project

• •

Apple Mac OS X Microsoft Visio

• •

Microsoft Windows Microsoft OneNote

• •

Adobe Creative Suite Xmind/MindManager

• Final Cut Pro

EXPERIENCE

Deloitte

Technical Writer - Contract: California Employment Development Department

(Feb 2013 to May 2013)

• Updated and maintained extensive training materials for the new state-wide online benefits system.

• Maintained SharePoint repository for single-sourced reusable content.

• Coordinated efforts to extract and reintegrate training data into dynamically merged, real-time, individual

modules.

• Performed extensive testing of various functions of the online .NET application.

• Assisted in preparing training facilities and equipment.

• Provided immediate updates and support during training.

Skizzle Thoughts Publishing

Writer and Editor

(Sept 2012 to Feb 2013)

• Continued development of sequels in Get Ready To Live! series of books.

• Updated design of Cigar Journal for international publication.

YohIT

Knowledge Manager – Contract: Sound-Eklin Medical

(Aug 2011 to Sept 2012)

• Designed and maintained an extensive technical knowledge base.

• Developed a wiki-based content management system.

• Designed and implemented an extensive content numbering protocol.

• Implemented a standardized style guide.

• Designed all document templates.

• Developed a full catalog of single-source documents, forms and technical articles.

• Completely redesigned and administered a new Linux web/wiki server.

• Trained all technical support staff.

Skizzle Thoughts Publishing

Writer and Editor

(Jan 2011 to Aug 2011)

• Developed and published eight retail book projects for Amazon.

• Organized resources from three separate offices to streamline development.

• Coordinated efforts with local grade schools for affordable reading materials.

EXPERIENCE

(continued)

TriStaff Group

Technical Writer – Contract: ServiceNow

(October 2010 to Jan 2011)

• Developed a complete content management system for reusable content segments.

• Designed and implemented an extensive content numbering protocol.

• Implemented a standardized style guide with company-specific addendum.

• Designed all document templates.

• Prepared all resources for Sarbanes-Oxley compliance.

• Developed several documents, forms and contracts.

Skizzle Thoughts Publishing

Writer and Editor

(February 2010 to October 2010)

• Adapted Get Ready To Live! Workshops to print medium for Amazon.

• Extensive research and interviews to effectively document previously manual procedures.

• Lead technical contact.

• Web site design, development and content creation.

Milvets

Technical Writer – Contract: Northrop Grumman (County of San Diego)

(February 2008 to February 2010)

• Maintained and improved a shared folder content management system.

• Designed and implemented an extensive content numbering protocol.

• Implemented a standardized style guide.

• Designed all document templates.

• Developed an extensive catalog of procedures, forms and operational manuals.

• Trained all field technicians.

Get Ready To Live! Workshops

Writer and Web Content Manager

(January 2007 to February 2008)

• Lead technical contact.

• Acquired and configured all off-site web and e-mail servers.

• Web site design, development and content creation.

• Process documentation.

• Trained all staff.

AWARDS

Excellence in Social Science

EDUCATION

Computer Information Systems – San Jacinto College – Houston, Texas

Computer Information Systems – Mesa College – San Diego, California

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