Customer Service Years Experience

Francesca Kamo

M*L*E*

Toronto, On.

416-***-**** (h)

647-***-**** ©

Objective: To further my career of working from home, as a CSR – call center agent, with a reputable company, and to obtain a position that will enable me to use my 5 years experience in a way that will benefit myself and my employer.

Summary of Qualifications:

Efficient in Windows 7, and WordPerfect

Strong customer service skills, and professional phone manners

5 years call center experience working from home

Recognition of sales incentive

Experience: Pizza Hut (Live X)

Title: CSR – Call center agent, taking and processing phone orders

2009-2011

CAA (Live X)

Title: CSR - Call center agent, taking inbound calls, dispatching drivers to incidents, on the scene, and locating customers.

2011-2012

Reliance Home Comfort (Live X)

Title: CSR - Call center agent, taking inbound calls, and dispatching techs to customer homes, for repairs, filling out incident forms, and faxing service orders.

2010-current

References: Supplied Upon Request

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