Customer Service Data Entry
Resume:
LINDA C. THARP
San Antonio TX 78251
414-***-**** cell
**********@*****.***
Profile:
I have the ability to grasp new ideas them into desired results. I’m able to lead others
in high-demand situations and I’m a very action-oriented, focused on solving
immediate problems.
Education:
Diploma Washington High School
Continuing Education Marian University 2006-present
Related Experience:
Sears Holding Corporation
Senor Customer Advocate
March 11-2013-July 30- 2013
Work in the RPS department help customer calls in the inbound and outbound in the call center if
customer having trouble with their appliance I help them I have the last say in order to solve all
problem .Would handle escalations calls. Set up service calls for customer.
ABACUS SERVICE CORP (Kraft Foods Ingredients Corp)
Data Entry Clerk
May 6 -2012-March 7 -2013
Entry Customer document daily in their account handle daily Invoices of customers using the 10-
key adding on the computer. Coordinate and monitor the processing of supplier invoices and
related verity activities by implementing procedures to prove accuracy of invoice data capture.
Also post account daily. Work In Direct handle customer account.
Spherion Temp Agent (CITI Bank Corp)
Customer Service
Nov15-2011-Jan 16-2012
Was sorting mail on as daily basic and entering information into the data basic about customer
account. Handle document daily.
WELLS FARGO Home Mortgage
Customer Service
Jan 17-2012-March 23 2012
Was a collector 1 in the home mortgage department would answer customer information try to
help them stay in their homes would work out payment plan take Inbound calls and also
outbound calls. Handling document of home owner would help Homeowner’s stay in their home.
Spherion Staffing service (Accenture)
June 19-2011-Sept 10- 2011
Data Entry Clerk
Document prep/Scanning Scan in the Ib20, Kodak i610. Was entering document on daily basics
had to meet a dead line daily Scan forms daily.
Rose International Temp agent (Johnson Control Corp)
Aug 20- 2010-Sept 30- 2010
Data Entry Clerk
Duties; Three weeks job audit time sheets pay-rolls for employees had to check their time sheets
to see if they matched to the company’s time sheet for payroll. This was more like HR job I had
to use the ten- key adding pad. Had to add, and subtract to see if there was a match it was like an
audit to local their differences. Was handle document the truck driver time sheet that was
entering daily.
Professional Experience:
Customer Service
Medical College of Wisconsin
June 23- 2002, July23- 2009
Duties: Data Entry Specialist III
Ability to recruit, motivates, and develops long-term employees.
Achievements: ability to communicate effectively with employee, management and customer
was also able to coordinate several different tasks. I would entry and verification of Bone and
Marrow transplant patient report and registration forms into database for analysis in conjunction
with scientific clinical research studies. I would also perform miscellaneous office tasks
(including photocopying report forms for studies) scan forms and also file forms. Was handle
daily document of the patients and was entering information daily. Also scan the document into
the database daily.
Customer Service:
Associated Bank Corp .Jan 1- 2000-June 21- 2002
Duties Lockbox Clerk 1
Ability to learn how to use the 10-key adding machine and send out E-mails to customer and
enter information to their account dailies.
Achievement: Processed daily workflow in retail lockbox setting opened sorted incoming mail,
using the mail sorting and opening equipment. Encoded checks, entered data using Linux based
application software. Standard Operating procedures open and extract payments. Operate check
processing equipment for i-Tran, IBML, and Desk-top scanner. Operator scanning equipment
imaging of lockbox payments.
Reference: Available upon request
Contact this candidate