Manager Quality Assurance

Hamid Oudaha

*** *** **** ** #**,New Cumberland, PA 17070 USA

Mobile: + (1-720-***-****

Email: ************@*****.***

Objective: A challenging and rewarding management position

Accomplished and results driven professional with over 15 years of

experience in the Production, Operations and Manufacturing sectors, as well

as in performing business analysis and handling multiple projects

simultaneously. Proven expertise in controlling quality, providing quality

assurance and handling production, manufacturing and operations combined

with outstanding training and recruitment skills. Able to manage workflow,

communicate effectively with clients, conduct troubleshooting and work well

under pressure. Seeking challenging opportunities as a Production

Manager/Operations Manager/Manufacturing Manager with organizations based

in Dubai, Abu Dhabi or Qatar, which help in enhancing growth and

productivity.

Core Competencies:

? Recruiting & Training ? Employee Orientation ? Cost Management ? Quality

Assurance ? Operations & Workflow Management ? Production Performance

Analysis ? Benchmarking ? Employee Relationship Management ? Data Analysis

? Record Keeping ? Financial Planning & Strategy ? Managing Processes ?

Process Improvement ? Tracking Budget Expenses ? Production Planning ?

Supervising Skills & Staff Management ? Dealing with Complaints ?

Analytical & Problem Solving Skills ? Training & Development

Key Achievements:

. Implemented a new production plan and layout for 3 departments within 4

years in Carefree of Colorado, resulting in the improvement of the

production by over 60%, as well as eliminated wastes and production

mistakes, thus making the production process much easier

. Nominated for "The Best Employee of the Year" for the last 2 years

Career Progression:

October 10, 2011- Present Talecris Plasma Resources

Harrisburg USA

. Assistant Manager

. Assist with operational management of a Plasma Collection Center,

ensuring compliance with all applicable policies and regulations and

overall performance and profitability of the center.

. Act on behalf of Center Manager in his absence.

. Grow to capability to manage the center alone for days at a time.

. Supervise donor selection, plasma collection and shipment, and records

completion.

. Build rapport with donors to ensure overall customer satisfaction with

the center to support long-term donation.

. Maintain thorough familiarity and ensures compliance with state and

federal regulations, U.S. Food and Drug Administration (FDA)-approved

Standard Operating Procedures, Occupational Safety and Health

Administration (OSHA), Clinical Laboratory Improvement Amendments

(CLIA), and Current Good Manufacturing Practice (cGMP).

. Participate in budget preparation and oversee facility to achieve

production targets and quality goals at the agreed-upon cost

structure.

. Effectively schedule employees to accommodate donor cycles.

. Collaborate with Training and Quality staff to ensure that training

and quality goals are met and to implement operational changes and

maximize center efficiency.

. Act as a coach and leader through effective feedback to employees.

. Identify regulatory deficiencies and implements immediate corrective

action.

. Establish and maintain the ability to perform all tasks within the

center.

. Investigate all unsafe situations and complaints.

. Oversee work of and mentor non-management center staff and assist with

daily management of center.

Carefree of Colorado, Colorado USA

(Carefree of Colorado is focused on creating the highest quality of comfort

and convenience products for the RV industry)

Manufacturing Area Manager

. Supervise personnel assigned to the area and manage organizational

issues within the company operations.

. Takes charge of the area supervisors and leads.

. Handle public relations and client relationships.

. Constantly build and improve company image and look for more ways to

improve further its promotion.

. Motivate the Supervisors to push harder and excel in their

professions.

. Set up targets and make sure that deadlines are always met by the

supervisors and leads.

. Take responsibility in ensuring that only the best people are being

selected to work for the employers the company serves and that all

recruiting standards and methods are perfectly met.

. Play an important role in marketing to bring in more clients for

further improvement of sales and production.

. Supervise and approve the budget allotted for the area operations.

. Deliver reports, sales and frequent meetings with good level of

competence.

. Collaborate with the directors, business specialists and management

analysts to maximize communication efficiency within the company.

. Work with managers, business experts and management analysts in

dealing with technical aspects of the region.

. Handle the team in various planning and execution of the operations.

. Analyze problems and methodical approaches to maximize the efficiency

of the operations.

. Take responsible steps to ensure that officers working in the region

have access to business information as to what their powers and

obligations are.

. Take necessary actions for violations and inconsistencies done by the

team members under supervision.

Production Supervisor Jan 2011 - July 2011

. Supervising and coordinating activities of workers engaged in inspecting

and testing assembled motor vehicles, components and parts

. Training employees in work methods/procedures and at times assigning

them to qualified workers

. Streamlining production processes, controlling costs and decreasing

errors, as well as in meeting deadlines and supervising employees

. Inspecting products to verify conformance to specifications and

directing set up/adjustment of machines

. Reviewing quality assurance instructions, assembling specifications and

producing schedules to determine methods of conducting tests, sequence

of operations and work assignments

. Directing workers in quality assurance inspection in order to meet the

regulatory standards

. Analyzing reports and conferring with quality assurance, production,

management and engineering personnel to resolve work-related problems

. Developing more cost-effective processes and reducing wastes while

helping in increasing productivity and enhancing employee satisfaction

Manufacturing Lead Jan 2007 - Dec 2010

. Planned and scheduled the day to day production work and

directed/supervised process employees on the production floor

. Identified areas of improvement and recommended process

modifications/equipment calibrations to enhance operational efficiencies

of equipment

. Diagnosed breakdown problems, designed production strategies and

prepared daily production plan

Post Office, Morocco, North Africa

Assistant Manager Jul 1996 - Jun 2006

. Handled client enquiries/complaints, served customers and managed day-to-

day operations

. Met operational expectations by implementing and maintaining high

business standards

Education:

Bachelor's Degree in Business Management Oct 2007 - Dec 2010

Westwood College, Denver, Colorado, USA

GPA: 3.96

Associate Degree in Economics Dec 1992 - Jul 1994

University of Marrakech, Morocco, North Africa

Professional Certifications:

. Certificate in Computer Science

. Lean Certificate

. Kaizen Certificate

. Six Sigma Certified (yellow Belt)

. Lean Management System Certificate

Computer Skills:

Microsoft Office, Excel, Access, Power point, I schedule, AS400

Languages Known : English, French and Arabic

References available on request

Contact this candidate