Customer Service Human Resources
Resume:
Brian Campbell
Miami, FL *****
***********@*******.***
OBJECTIVE
Seeking a position in my field of study where I can have the opportunity for personal growth while utilizing my knowledge, hands-on experience and customer service skills.
EDUCATION
03/2011 – Present ITT Technical Institute, Miami, FL
Associate in Science – Network Systems Administrator
2011 Everest Institute, Hialeah, FL
Pharmacy Technician
SUMMARY OF QUALIFICATIONS
Technical Skills
Windows XP, Vista, 2003, 7 Access VMware
Windows Server 2003, 2008 Active Directory Linux (RedHat, Fedora)
MS Word Raptor LAN Network
Excel PowerPoint PC Hardware
Personal Skills
Exceptional organization, communication and customer service skills.
Ability to multitask and meet goals/deadlines.
Excellent problem solving skills and detail driven.
Proven success interfacing with both customers and co-workers.
Highly motivated, quick learner, hardworking, and reliable individual.
Changes and challenges are received with a dynamic and positive attitude.
EMPLOYMENT HISTORY
09/2012 – Present Select Staffing, Miami Lakes, FL
Warehouse Associate (1 Sale A Day)
Review and process merchandise order.
Inspects merchandise for defects, scratches or other damages.
Box and ship customer’s orders daily.
Reports any problems or inconsistencies.
02/2010 – 03/2012 McDonalds, Miami, FL
Cashier / Crew
Take and process customer’s orders and payment.
Ensure excellent customer service experience.
04/2007 – 12/2007 Walgreens, Hollywood, FL
Assistant Manager
Responsible for running the store; includes stocking products, building displays, checking vendors, receiving merchandise from the warehouse.
Keep the stock room clean and organize, manage the floor crew and basic cash management.
Brian Campbell
Resume, Page 2
Assist as a cashier when needed throughout the shift.
Attend to customer’s inquiries and complaints.
04/2000 – 04/2004 U.S. Army, Ft. Stewart, GA
Human Resources Clerk
Maintain, create files and perform date entry.
Assist processing paperwork and updating individual files.
Serve as a final reviewer of actions, which may include but not limited to: promotions, actions that affect eligibility of educational benefits.
Research and obtain all necessary relevant information regarding cases and issues and to explain and interpret rules, regulations and procedures.
Other Experience
Pharmacology Apothesoft Program
Pharmacy Calculation IV Admixtures
Compounding
References Available Upon Request
Contact this candidate