Project Coordinator

C H A R L I E K . D OU G L AS

***** **. ********* *** **** Barrington, IL 60010 847-***-**** *********@*******.***

EDUCATION

University of Dayton Dayton, Ohio

Bachelor of Science in Engineering Technology 2008-2012

Major in Industrial Engineering Technology

SKILLS

Proficient in MS Excel Communication through different I nfluential Personality

mediums

Knowledge in MS Office Managed Customers

K nowledge with Statistical Process

Experience with AutoCAD Knowledge in DMAIC

Control

Machining Experience Work well in Teams

Critical Problem Solver

Familiarity with Facility Proficient in Data Researching

Proven Leader

L ayouts

Plan, Prioritize and Organize

P ROFESSIONAL E XPERIENCE

MAGNET IC INSPECTION LABORATORY INC. E lk Grove Village, IL

M.I.L provides services to the Aerospace, Medical, Industrial and Power Generation industries.

P roject Coordinator and Account Manager, January 2013 – Present

Promoted Lean Engineering tools to eliminate waste in the dimensional inspection department

Improved and Controlled inventory supplies

Trained and Developed personnel in new positions

Implemented automated and visual tools to aid production in efficiency and throughput

Improved safety with supplying First Aid more readily and adequately

Implemented 5S and Continuous Improvement methodologies

Researched, Designed, and Implemented Material Handling solutions to minimize part damage

Developing solutions to improve Customer Relation Management

I ndustrial Engineer, Summer 2011-2012

Promoted Lean Engineering tools to eliminate waste in the dimensional inspection department

Collected and graphed company process times using histograms and control charts

Provided leadership while educating co-workers in necessary process changes

Designed and Developed Training Programs to initiate lean culture on the production floor

Designed a new layout for the Customer Service department to enhance flow and communication

Account Manager, Summer 2011

Provided quality customer service

Communicated with customers through E-mail, telephone, and in person

Assisted with logistics and data entry

Re-engineered a digital communication device throughout the customer service department.

Re-trained employees on the new communication device.

Logistics Specialist, Summer 2010

Designed and implemented an internal and external company test

Developed digital document to improve customer service department communication

Assisted with new employees

Entered data efficiently and accurately in company software

Provided Quality Customer Service

ACTIVI T I ES

American Society of Quality Scholarship Winner

Guest Speaker for Freshman Seminar

Project Manager for Senior Capstone class

Six Sigma Yellow Belt

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