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Customer Service Quality Assurance

Location:
Blackfoot, ID, 83221
Salary:
57,000
Posted:
August 28, 2013

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Resume:

Bradley G Capson

**** * * ****

Blackfoot Idaho *3221

208-***-****

*******@*****.***

OBJECTIVE

Secure a position as a psychiatric Charge nurse

SUMMARY OF QUALIFICATIONS

** ***** ** ******atric charge nurise experience.

Speed reader - I can process large amounts of information in a short time.

Directors customer service award in August of 2012.

EMPLOYMENT HISTORY

State Hospital South GAD charge nurse to present

Charged the GAD unit at State Hospital South.

Implemented a new electronic charting system and was crucial in its development.

Provided leadership, instruction and supervision of 12 personnel efforts resulted in 14 new or advanced degrees.

Expertly managed Quality assurance records Member of the Data committee.

Proven ability to communicate effectively in diverse environments effectively managed a diverse workforce and patient population resulting in a 60% percent decrease in restraints and seclusion.

Proficient at using Windows Vista, Microsoft outlook, and Excel

J R Simplot Hazardous chemical handler, Pocatello Idaho August 1978

EMT 11 years (scored 100 % on first practical)

Supervised crew of 5 in daily operations and safety efforts led to company record in production and safety.(461 days)

Monitored complex hydrogen sulfide unloading operation.

EDUCATION

Idaho State University BSN 1998

Kaplan on line University, associates in Forensics 2005



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